Senior Consultant, Pension Administration

LifeWorks; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in providing exceptional services in pension plan administration. This role offers the opportunity to thrive in a dynamic environment, manage client accounts, and lead a team while enhancing your career through challenging projects and a supportive culture. With a hybrid work model and a focus on innovation, you'll be empowered to make a meaningful impact. If you have a strong analytical background, exceptional customer service skills, and a passion for teamwork, this is the perfect opportunity for you.

Benefits

Flexible Schedule

Comprehensive Benefits Package

Hybrid Work Model

Career Growth Opportunities

Qualifications

• 10+ years of relevant experience in pension plan administration.
• Strong analytical skills and attention to detail are essential.

Responsibilities

• Manage client accounts and oversee pension plan administration tasks.
• Train and coach team members while ensuring client satisfaction.

Skills

Analytical Thinking

Customer Service

Team Management

Communication Skills

Attention to Detail

Education

Bachelor’s Degree in Mathematics

Bachelor’s Degree in Finance

Bachelor’s Degree in Administration

Bachelor’s Degree in Actuarial Science

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being, encompassing physical, mental, and financial health, TELUS Health aims to improve health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will provide services to clients and members regarding defined benefit pension plan administration. Your responsibilities will utilize your analytical skills daily and foster career growth.

Here’s what you can look forward to:

• Thrive in a dynamic and supportive team environment
• Take on challenging assignments and projects to aid your growth
• Benefit from career opportunities to enhance your professional journey
• Enjoy the flexibility of a hybrid work model—working from home and in the office
• Experience a flexible schedule and comprehensive benefits package

What you’ll do

In this role, you’ll be central to our mission of providing exceptional service and innovative solutions. Your duties will include:

• Managing client accounts in the department
• Planning work related to pension plan administration
• Supervising and verifying work
• Monitoring task and project progress
• Training and coaching team members
• Supporting the team in various special projects
• Preparing and tracking budgets
• Building client satisfaction by listening to needs and responding to requests from members and trustees
• Suggesting process improvements
• Developing new business contacts, securing new agreements, and exploring new markets with prospective clients

What you bring:

• Minimum 10 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related fields
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Ability to manage and motivate a team
• Highly developed customer service skills
• Fluent in spoken and written French; bilingualism is an asset
• Proficiency in Microsoft Excel

#LI-SD1

A bit about us

We are a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through technology and foster a culture of innovation that empowers our team to solve complex problems and create meaningful human outcomes in a digital world.

TELUS promotes an inclusive culture embracing diversity. We are committed to fair employment practices, and all qualified applicants will be considered. We provide accommodations for applicants with disabilities during the recruitment process.

As per TELUS Health Solutions Data Center Security Policy, employment requires passing a Personnel Security Screening through the Government of Canada for roles involving data center access or knowledge of client service technology.

The health and safety of our team, customers, and communities are paramount. Therefore, all employees joining TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: English language skills are required for this position due to interactions with external or internal parties and the use of English applications or software.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.