Senior Consultant, Pension Administration

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will allow you to use your analytical skills daily and to flourish in a stimulating career.

Here’s what you can look forward to:

• Thrive in a dynamic and supportive team environment
• Take on challenging assignments and projects that will help you grow
• Benefit from career opportunities designed to enhance your professional journey
• Enjoy the flexibility of a hybrid work model—working from home and in the office
• Experience a flexible schedule and comprehensive benefits package

What you’ll do

In this role, you’ll be at the heart of our mission to provide exceptional service and innovative solutions. Your responsibilities will include:

• Acting as manager in the client accounts department
• Planning work related to pension plan administration
• Supervising and verifying work
• Monitoring the progress of tasks and projects
• Training and coaching team members
• Supporting the team in carrying out various special projects
• Preparing and tracking the budget
• Building client satisfaction by listening to their needs and responding to requests from members and trustees
• Suggesting process improvements
• Developing new business contacts, securing new agreements with existing clients, and exploring new markets with prospective clients

What you bring:

• Minimum 10 years of relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or other relevant training
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Ability to manage and motivate a work group
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism is an asset
• Proficiency with Microsoft Excel

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A bit about us

We’re a people-focused, customer-first, purpose-driven team dedicated to innovation and doing good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We ensure fair employment practices, and all qualified applicants will receive consideration for employment. We provide accommodations for applicants with disabilities during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, all team members working at a Data Center or with access to technology related to client service delivery are subject to Personnel Security Screening through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Therefore, anyone joining our TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: if knowledge of English is required, it is because the team member will regularly interact in English with external or internal parties or use English applications or software as part of their tasks.

By applying to this role, you agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.