Senior Consultant, Pension Administration

LifeWorks; Calgary; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in Calgary. This role focuses on providing exceptional service in pension plan administration, allowing you to leverage your extensive analytical skills and experience. You'll thrive in a dynamic, hybrid work environment, balancing remote and in-office work while contributing to innovative solutions that enhance client satisfaction. With a strong emphasis on teamwork and collaboration, this position offers a unique opportunity to grow your career while making a meaningful impact in the health and well-being sector. If you are passionate about improving lives through technology and possess the necessary qualifications, this could be the perfect fit for you.

Benefits

Flexible Schedule

Comprehensive Benefits Package

Career Development Opportunities

Dynamic Team Environment

Qualifications

• 10+ years of relevant experience in pension plan administration.
• Bachelor's degree in a related field required.

Responsibilities

• Manage client accounts and oversee pension plan administration tasks.
• Train and coach team members while monitoring project progress.

Skills

Analytical Thinking

Team Management

Customer Service

Communication Skills

Detail Orientation

Education

Bachelor’s Degree in Mathematics

Bachelor’s Degree in Finance

Bachelor’s Degree in Administration

Bachelor’s Degree in Actuarial Science

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will allow you to use your analytical skills daily and flourish in a stimulating career.

Here’s what you can look forward to:

• Thrive in a dynamic and supportive team environment
• Take on challenging assignments and projects that will help you grow
• Benefit from career opportunities designed to enhance your professional journey
• Enjoy the flexibility of a hybrid work model—working from home and in the office
• Experience a flexible schedule and comprehensive benefits package

What you’ll do

In this role, you’ll be at the heart of our mission to provide exceptional service and innovative solutions. Your will:

• Manage client accounts in the department
• Plan work related to pension plan administration
• Supervise and verify work
• Monitor progress of tasks and projects
• Train and coach team members
• Support the team in various special projects
• Prepare and track the budget
• Build client satisfaction by listening to their needs and responding to requests from members and trustees
• Suggest process improvements
• Develop new business contacts, negotiate agreements with existing clients, and explore new markets with prospective clients

What you bring:

• Minimum 10 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related fields
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Ability to manage and motivate a team
• Highly developed customer service skills
• Fluent in spoken and written French; bilingualism is an asset
• Proficiency with Microsoft Excel

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A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodations for applicants with disabilities during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, all team members working at a Data Center or with access to technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. We require anyone joining our TELUS Health Care Centres to be fully vaccinated against COVID-19.

Note for Quebec candidates: If knowledge of English is required, it is because the team member will interact in English with external or internal parties or use English applications/software as part of their tasks.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.