Senior Consultant – OCM & Learning, Infosys Consulting

Infosys Limited; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Consultant to join their dynamic team in Toronto. This role focuses on delivering Organizational Change Management and Learning solutions for top-tier clients, requiring strong leadership and communication skills. The successful candidate will lead teams, facilitate workshops, and contribute to innovative solutions that drive client success. With a commitment to continuous improvement and a passion for learning, this position offers a unique opportunity to impact organizational transformation across various industries. Join a forward-thinking company that values creativity and collaboration.

Qualifications

• Experience leading change and learning programs for ERP-enabled transformations.
• Ability to deliver accurate and persuasive messages to diverse audiences.

Responsibilities

• Plan and deliver Organizational Change Management solutions for clients.
• Lead a small team of analysts and consultants in client workshops.

Skills

Organizational Change Management

Communication Skills

Analytical Skills

MS Office Tools

Education

Bachelor’s Degree

Graduate Degree (Preferred)

Job description

Senior Consultant – OCM & Learning, Infosys Consulting Senior Associate - Business Consulting - CAN

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Job details

Work Location

Toronto

State / Region / Province

Country

Canada

Domain

Consulting

Interest Group

Skills

Company

ITL Canada

Requisition ID

132746BR

Senior Consultant – OCM & Learning, Infosys Consulting (Workforce Transformation Practice)

Infosys Consulting is seeking a Senior Consultant with Organization Change Management, Communications and/or
Learning experience within several of our focus industries.

About the role:
Plan and deliver Organizational Change Management, Communication and/or Learning solutions for top tier clients, with the guidance of an engaged project leadership team.
Lead a small team of analysts and consultants.
Gather and analyze client data to support design of solutions.
Follow project guidelines and firm methodologies to develop work products.
Facilitate client workshops to collaborate with clients and lead them through a defined work process.
Track and report program metrics, status, and risks and issues.
Contribute creative ideas and innovations to support client work and firm development activities.
Support the growth of our Talent & Organization practice by contributing to offering and capability development, supporting recruiting, and participating in other internal initiatives.

Responsibilities
The successful applicant will be able to demonstrate specific experience leading and delivering change and/or learning programs for one or more of the following:
• ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft).
• Major package software implementations (e.g., SFDC, MS Dynamics).
• Collaboration initiatives (SharePoint or other collaboration platforms)
• Cloud, AI, and Automation transformation programs.
• Digital commerce implementations/transformations.
• Shared services, outsourcing, and managed services programs.
• MA&D transformations and other restructuring initiatives.

The successful candidate will lead substantial workstreams successfully, focusing on business impacts and results. He or she will adapt to the needs of diverse audiences and/or complex situations, and deliver accurate, clear, and concise messages that inform and frequently persuade audiences to take action. The candidate will be a delivery-focused individual who will grow into independently leading small teams and engagements. He or she will have supportive leaders who provides direction, coaching and air cover, but also afford the individual sufficient latitude to drive an agenda for measurable outcomes.

Required Qualifications:
• Bachelor’s degree or foreign equivalent required.
• Candidate must be located within commuting distance of Toronto, Ontario or be willing to relocate to the area. This position may require travel.
• Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Strong verbal, written and interpersonal communication skills.
• Strong analytical skills.
• Organized and able to work independently.
• Desire to work as part of a cross-cultural, global team, including flexibility to support multiple time zones when required.
• Passion for learning and challenge.
• Capability in all MS Office tools.

Preferred Qualifications:
• Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields.
• Ability to interact at all levels of client organizations.
• Ability to build enduring relationships with Client team member.
• Strong executive presence and executive communication skills.
• Great listener who is humble yet confident with his/her abilities.
• Strategic thinker who pays attention to detail but isn’t afraid to roll up his/her sleeves and do what is required to get the job done.
• Creative problem solver.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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