Senior Consultant I - WD

Appficiency Inc; Mississauga; On-site; CAD 90,000 - 130,000; Full time

Job summary

Appficiency Inc. is seeking a Senior Consultant I to lead complex, multi-workstream engagements and provide strategic direction across client portfolios. You will be a trusted advisor to executives, drive business development, and help grow the practice while developing a team of consultants.

You will oversee 4-5 client engagements, manage 1-2 additional projects, and own allocations, capacity, and billable hours. Deep NetSuite knowledge and strong executive communication are essential.

Qualifications

• 5-6 years in a professional services, functional, or technical consulting role, with prior experience in a senior or leadership capacity.
• Extensive experience leading large-scale SaaS, IT, or industry-specific implementations (e.g., distribution, manufacturing, retail, media & advertising).
• Bachelor's degree preferably in Software Engineering, Finance, Accounting, or related field, or equivalent work experience.
• Deep, expert-level experience on the NetSuite platform, including complex, multi-entity or global implementations.
• Demonstrated success building and managing profitable, long-term executive-level client relationships.

Responsibilities

• Oversee 4-5 client engagements simultaneously while managing 1-2 additional projects.
• Lead the build, test, and implementation of NetSuite for clients; manage scope and deliverables.
• Develop and enforce project delivery methodology across engagements.
• Own project allocations, team capacity, and billable hours; assign roles in Salesforce.
• Assist clients in enterprise architecture design and in integrating diverse systems.

Skills

Executive communication

Leadership

Project management

Client relationship building

Travel readiness

Education

Bachelor's degree in Software Engineering, Finance, Accounting, or related field

Tools

NetSuite

Salesforce

Job description

About Us

Appficiency is a global technology and professional services firm that solves complex business challenges through the intelligent application of enterprise software, automation, and AI. We're a proud Oracle NetSuite Alliance Partner; Salesforce Crest Partner; Microsoft Gold Certified Partner, and much more: our evolution has taken us well beyond a single platform, making us a multi-technology advisory and implementation partner across ERP, CRM, cloud platforms, and AI-driven solutions. What sets us apart is a "technical-first" approach, teams who understand both business logic and deep system architecture paired with a genuine belief that our people are our greatest strength, and that's who we invest in first.

The Opportunity

As a Senior Consultant I, you will operate as a senior leader within the consulting practice — overseeing complex, multi-workstream engagements and providing strategic direction across client portfolios rather than individual projects alone. You will be a recognized expert and trusted advisor to clients' executive leadership, driving business development, shaping practice-wide standards, and directly leading and developing a team of consultants. Your focus expands beyond project delivery to practice growth, client portfolio health, and organizational impact.

What You'll Do

• Simultaneously work on 4-5 client projects/engagements while overseeing 1-2 additional projects
• Manage new and existing accounts, assessing customer needs and leading the build, test, and implementation of NetSuite
• Lead all phases of NetSuite implementation, including requirements gathering, documentation, buildout, validation/demos, testing, and user training
• Own project allocations, team capacity, and billable hours, including assigning activity trackers and roles for new projects in Salesforce
• Develop expertise in Appficiency's project delivery methodology and ensure its effective application across engagements
• Build proficiency in the NetSuite application, its capabilities, and industry-standard business practices
• Identify non-standard business processes and recommend effective, practical solutions
• Assist clients in designing and implementing their enterprise architecture
• Participate in the design, build, testing, and support of integrations between clients' business systems
• Resolve NetSuite issues clients encounter, delivering innovative and effective solutions

What You'll Bring

• 5-6 years in a professional services, functional, or technical consulting role, with prior experience in a senior or leadership capacity
• Extensive experience leading large-scale SaaS, IT, or industry-specific implementations (e.g., distribution, manufacturing, retail, media & advertising)
• A Bachelor's degree preferably in Software Engineering, Finance, Accounting, or related field, or equivalent work experience
• Deep, expert-level experience on the NetSuite platform, including complex, multi-entity or global implementations
• Demonstrated success building and managing profitable, long-term executive-level client relationships
• Strong strategic and business acumen, able to align enterprise objectives to scalable, long-term technology strategy
• Exceptional executive communication, presentation, and negotiation skills
• Superior analytical and problem-solving skills, with sound judgment under ambiguity and pressure
• Proven experience managing and developing consulting teams and their performance
• Advanced knowledge of cloud computing technologies and enterprise architecture best practices
• Willingness to travel to client locations as needed
• Expertise in NetSuite modules like Advanced Manufacturing, Work Orders and Assemblies, Demand and Supply Planning, and Advanced Inventory Management.
• Experience in FMCG or related industries such as manufacturing, retail, and warehousing is an advantage.
• Must have experience in EDI, 3PL and e-commerce

What Will Set You Apart

• Proven ability to juggle multiple concurrent client engagements without sacrificing quality or attention to detail
• Strong account management instincts — skilled at assessing new client needs and scoping the right NetSuite solution
• Sound judgment in identifying non-standard business processes and crafting creative, effective solutions
• Solid grasp of resourcing and operations, comfortable owning project allocations, capacity planning, and billable hours
• A dependable, solutions-oriented approach to troubleshooting NetSuite issues under pressure

What Success Looks Like

• You consistently deliver strong outcomes across 4-5 concurrent engagements while effectively overseeing 1-2 additional projects
• New and existing accounts trust your judgment in assessing their needs and guiding successful NetSuite implementations
• You've internalized Appficiency's delivery methodology and apply it consistently and effectively across all your projects
• Project allocations, team capacity, and billable hours under your ownership are accurate and well-managed
• Clients rely on you to resolve NetSuite issues quickly and creatively, reinforcing trust in the partnership