Senior Consultant

Infosys; Saskatoon; On-site; CAD 89,000 - 104,000; Full time

Job summary

An established industry player is seeking a Senior Consultant to manage and support Smart Plant Applications. This role involves interfacing with stakeholders, applying technical expertise, and resolving user issues in a collaborative environment. The ideal candidate will have a strong background in Information Technology, particularly with Smart Plant applications, and will thrive in a dynamic setting that values teamwork and innovation. This opportunity offers the chance to contribute to significant projects while developing your skills in a supportive culture that encourages growth and diversity.

Qualifications

• 4+ years of IT experience with a focus on Smart Plant applications.
• Bachelor’s degree or equivalent experience in lieu of education.
• Experience in troubleshooting and incident management.

Responsibilities

• Administer and support Smart Plant applications for clients.
• Collaborate with stakeholders to resolve user issues.
• Analyze and automate workflows and solutions.

Skills

Problem-solving skills

Communication skills

Technical proficiency in Smart Plant Applications

Teamwork

Analytical skills

Scripting

Education

Bachelor’s degree or foreign equivalent

Tools

Smart 3D

Smart Completions

Smart Reference data

Smart Plant Interop publisher

Smart Plant markup plus

Smart Plant review

Smart Sketch

SPR

SPR Simulation and Visual effects

Job description

Job Description

Infosys is seeking a Sr/Consultant for Hexagon Smart Plant Applications Admin. This position requires interfacing with key stakeholders, applying technical proficiency across various Smart Plant Applications to resolve user issues and provide technical support. The successful candidate will be responsible for the administration, configuration, and support of Smart Plant applications for our client. This role demands technical expertise, strong problem-solving skills, and the ability to work collaboratively in a dynamic environment. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

1. Candidate must be located within Saskatoon/Calgary, Canada. This position may require travel within Canada.
2. Bachelor’s degree or foreign equivalent required from an accredited institution. This position will also consider three years of progressive experience in the specialty in lieu of every year of education.
3. At least 4 years of Information Technology experience.
4. Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

1. At least 4-5 years of proficient hands-on experience in lead admin role for the following application suite:
2. Smart 3D
3. Smart Completions
4. Smart Reference data
5. Smart Plant Interop publisher
6. Smart Plant markup plus
7. Smart Plant review
8. Smart Sketch
9. SPR
10. SPR Simulation and Visual effects.
11. Minimum 4-5 years of experience with Hexagon Smart Plant applications, including Smart Plant Foundation (SPF), Smart Plant Instrumentation (SPI) and Smart Plant 3D.
12. Experience with Support SLA’s, ITSM and ITIL methodologies.
13. Ability to work in a team in a diverse/multiple stakeholder environment.
14. Experience and desire to work in a Global delivery environment.
15. Excellent Communication skills both verbal and written.
16. Excellent capabilities in analyzing and responding to complex incidents, producing detailed software design and functional specifications, maintaining a library of application code, assisting with application projects, and ensuring proper documentation.
17. 8+ years of Systems Analyst/Admin experience.
18. Experience in troubleshooting, installing, upgrades, security patching, interfaces, and customizations.
19. 5+ years of scripting experience.
20. 8+ years of experience in KPI/incident monitoring/reporting experience.
21. Analyze and identify opportunities to automate workflows and solutions.
22. Develop and implement no code and low code solutions.
23. Respond and resolve high complexity incidents to minimize service disruptions and provide timely support within pre-defined SLAs.
24. Assist in developing and implementation roll-out and change management plans.
25. Provide statistical analysis and reporting on related application suite’s performance.
26. ITIL certification preferred.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $89004 to $103042 SCON

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Country

Canada

State / Region / Province

Alberta, Ontario, Saskatchewan

Work Location

Calgary, Mississauga, Saskatoon

Interest Group

Infosys Limited

Domain

PDM / PLM

Skillset

Technology|CAD|Smart Plant 3D

Company

ITL Canada

Role Designation

2015ASNOCD Senior Consultant