Senior Computer Technician

ADGA Group; Gagetown; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in IT services is seeking a Senior Computer Technician to support and maintain the MRTT helicopter simulator. This role involves hardware and software maintenance, ensuring optimal functionality, and providing technical support to users. Candidates must possess strong IT skills, experience in multiple operating systems, and hold a valid Enhanced Reliability clearance.

Benefits

Maternity/Parental Top-Up

Reservist Leave Top-Up

Comprehensive health coverage

Gym membership discounts

Access to 5,000+ perks through Perkoplis

Qualifications

• 6 years of experience as a Computer Technician in the past 10 years.
• 2 years in server support role with disaster recovery.
• Experience in a Microsoft and Unix/Linux environment.

Responsibilities

• Provide ongoing lifecycle support and technical maintenance.
• Perform daily pre-flight and post-flight checks on MRTT simulator.
• Maintain desktop/rack mounted computers and networking equipment.

Skills

Technical IT Support

Preventative Maintenance

Troubleshooting

Client Service Skills

Teamwork Skills

Analytical Skills

Education

Post-secondary diploma in Science or Technology

Tools

Windows

Linux

IBM AIX

VMWare

Job description

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ADGA is currently looking to hire a Senior Computer Technician role!

We are looking for candidates who are proficient in both hardware and software maintenance; updating, upgrading, troubleshooting, and installing as required on the MRTT.

The Mission Rehearsal and Tactics Trainer (MRTT) is a CH-146 Griffon helicopter high fidelity virtual simulator training system, permanently installed at 403 Helicopter Operational Training Squadron (HOTS), that requires a dedicated service representative to maintain all aspects of its functionality.

Tasks will include, but not limited to:

• Provide technical ongoing life cycle support and maintenance.
• Provide end-user technical IT support.
• Preventative maintenance to on-site Windows, Linux and IBM AIX servers.
• Perform preventive maintenance on MRTT simulator.
• Responsible for tool inventory, storage and use by both project team and site personnel.
• Perform daily pre-flight and post-flight checks on MRTT simulator.
• Perform visual display/screen alignment and calibration of simulator flight controls (Cyclic, Collective, and Pedals).
• Maintain MRTT desktop/rack mounted computers, Cisco switches and routers, ACU communication systems, audio and video displays, and various avionics systems.
• Support internal and external customers for modifications, updates, testing, maintenance and equipment repair.
• Provide remote diagnostic assistance using VOIP help-line, advanced software/video monitoring system utilizing a remote desktop software system via the secure DND CFXnet to support three CFB sites each operating two MRTT CH146 simulators and associated server equipment per site. (Provide diagnostics of complex issues and system troubleshooting support for total of 7 simulators systems.)
• Maintain inventory/warehousing control of MRTT components, spare parts and handle shipping and receiving of inventory and spare parts for all MRTT sites as directed by DND LCMM.

Job Description

REF: #001

ADGA is currently looking to hire a Senior Computer Technician role!

We are looking for candidates who are proficient in both hardware and software maintenance; updating, upgrading, troubleshooting, and installing as required on the MRTT.

The Mission Rehearsal and Tactics Trainer (MRTT) is a CH-146 Griffon helicopter high fidelity virtual simulator training system, permanently installed at 403 Helicopter Operational Training Squadron (HOTS), that requires a dedicated service representative to maintain all aspects of its functionality.

Tasks will include, but not limited to:

• Provide technical ongoing life cycle support and maintenance.
• Provide end-user technical IT support.
• Preventative maintenance to on-site Windows, Linux and IBM AIX servers.
• Perform preventive maintenance on MRTT simulator.
• Responsible for tool inventory, storage and use by both project team and site personnel.
• Perform daily pre-flight and post-flight checks on MRTT simulator.
• Perform visual display/screen alignment and calibration of simulator flight controls (Cyclic, Collective, and Pedals).
• Maintain MRTT desktop/rack mounted computers, Cisco switches and routers, ACU communication systems, audio and video displays, and various avionics systems.
• Support internal and external customers for modifications, updates, testing, maintenance and equipment repair.
• Provide remote diagnostic assistance using VOIP help-line, advanced software/video monitoring system utilizing a remote desktop software system via the secure DND CFXnet to support three CFB sites each operating two MRTT CH146 simulators and associated server equipment per site. (Provide diagnostics of complex issues and system troubleshooting support for total of 7 simulators systems.)
• Maintain inventory/warehousing control of MRTT components, spare parts and handle shipping and receiving of inventory and spare parts for all MRTT sites as directed by DND LCMM.

Qualifications

• Must work on-site full time, at CFB Gagetown.
• Must hold a valid Enhanced Reliability clearance with PSPC to start. (contract requirement and will need to be eligible for the Secret level 2, and have this pending)
• Must have a post-secondary diploma or better in Science or Technology.
• The ideal candidates can demonstrate experience in the following areas:
  • A minimum of 6 years on the job experience in the past 10 years as a Computer Technician.
  • A minimum of 7 years’ experience in the last 12 years’ working in a Microsoft and Unix, or Linux operating system environment.
  • A minimum of 2 years’ experience in the last 5 years working in a server support role including disaster recovery functions.
  • A minimum of 2 years’ experience in the last 5 years working with High Level Architecture (HLA) federations.
  • A minimum of 2 years’ experience in the past 5 years supporting VMWare.
• Software skills required: flexibility, client service skills, effective communication skills, teamwork skills, analytical person, ability to work well independently, comfortable working in a military environment, responsibility, and resourceful.
  
  

Additional Information

• To start our contract, you must hold a valid Enhanced Reliability government clearance to start, with a Secret clearance pending. We can initiate these clearances.

Work-Life Balance

We strongly support a healthy and productive work-life balance. This starts with a flexible approach to work, and policies designed to support employees through their day-to-day routines and major life events. For example, we offer a Maternity/Parental Top-Up (up to 52 weeks) and a Reservist Leave Top-Up (up to 180 days).

Belong@ADGA

ADGA continuously strives to integrate advanced Diversity, Equity & Inclusion (DEI) approaches and practices into our work culture. Our employee-based DEI Committee explores activities and invites discussions that foster an environment where all employees feel valued, respected, and heard.

Compensation

Above and beyond our commitment to offer a competitive base salary, ADGA has a company-wide profit-sharing plan for all full-time and part-time employees.

Comprehensive Benefits and Total Rewards

We offer a comprehensive benefit program, providing employees with the choice between base or enhanced plans. Depending on the plan, ADGA pays for Health & Dental, a Health Spending Account, Short-Term Disability, an Employee Assistance Program, and a Telemedicine service. Also offered: discounts on gym memberships, 5,000+ perks through Perkoplis, a Deferred Profit Sharing Plan, and access to a wide range of other employee-centric services and savings programs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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