Senior Compliance Officer

Bank N.A.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Bank N.A. seeks a Senior Compliance Officer in Canada to provide second-line oversight for complaints, channels and sales practices within Regulatory Compliance for Personal & Business Banking.

The role ensures products and processes meet consumer protection and Bank Act obligations. The ideal candidate will have strong financial services compliance experience or relevant business-line experience, with the ability to learn complex regulatory frameworks quickly and work independently in a

Qualifications

• Must be able to provide second-line compliance oversight and advisory support to business partners.
• Ability to learn complex regulatory frameworks quickly.
• Detail-oriented, collaborative, and able to challenge constructively in a fast-paced environment.

Responsibilities

• Assists in implementing, maintaining and administering a specific compliance program.
• Coordinates and performs risk assessment, monitoring, testing and surveillance activities.
• Advises on regulatory developments and helps implement new policies and programs.
• Develops and maintains compliance information for analysis and reporting.
• Maintains expertise in applicable regulations and provides guidance to the business group.
• Contributes to monitoring, risk assessments, regulatory change management and strategic initiatives.
• Builds professional relationships with internal/external stakeholders and regulators.
• Analyzes and reports on compliance data to gain insights on regulatory risk.
• Oversees guidelines and procedures for a geographic area and supports risk assessments and remediation.

Job description

Job Family Group:

Audit, Risk & Compliance

We are seeking a Senior Compliance Officer (SCO) to join the Complaints, Channels & Sales Practices team within Regulatory Compliance for Canadian Personal & Business Banking. This individual will provide second-line compliance oversight and advisory support to business partners, helping ensure products, sales practices, channels, and customer complaint processes meet applicable regulatory requirements, including consumer protection and Bank Act obligations.

The ideal candidate will either bring strong financial services compliance experience or relevant business-line experience from a financial institution, coupled with the ability to quickly learn complex regulatory frameworks. We are looking for someone who is detail-oriented, intellectually curious, collaborative yet capable of providing effective challenge, and confident working independently in a fast-paced environment. Success in this role requires a proactive, solutions-focused professional who is willing to dig into the details, build strong stakeholder relationships, and support compliance monitoring, testing, risk assessments, regulatory change management, and strategic initiatives across the bank.

Assists in the implementation, maintenance and administration of a specific compliance program. Coordinates and performs risk assessment, monitoring, testing and surveillance activities to ensure program remains current and aligned with BMO Compliance Program. Works with business/group and internal partners to ensure regulatory, corporate and fiduciary obligations are met. Advises business/group on implications of new regulatory developments or internal products, and assists to implement new/revised policies and programs to address them. Identifies risks and implements appropriate actions to mitigate them. Develops and maintains compliance information for analysis and reporting. Achieves compliance goals by maintaining current knowledge of regulatory requirements and developments. Maintains functional and regulatory expertise specific to business group, and refers to Compliance Policies & Procedures manuals for requirements. Contributes to business/group results by providing oversight and making recommendations that significantly impact the Bank's ability to monitor regulatory compliance programs, minimize operational risk and align with regulatory agencies.

Provides advice and guidance to assigned business/group on implementation of solutions aligned to regulatory risk appetite based on an understanding of business operations and stakeholder needs.

Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.

Influences to achieve effective regulatory compliance controls that enable business objectives.

Identifies and advises on emerging issues and trends to inform decision-making.

Helps determine business priorities and best sequence for execution of business/group strategy.

Builds effective professional relationships with business group, internal/external stakeholders and trust with regulators.

Analyses and reports on compliance data, and related data to gain insights on regulatory risk.

Oversees the development and maintenance of guidelines and procedures, providing advice/rulings as necessary, for a single function within a geographic area.

Participates in the design, implementation and management of core business/group processes.

Conducts and/or effectively challenges risk assessments for business/group and assists to identify more effective compliance controls.

Performs and/or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements.

Supports root cause analysis in response to material control failures in business/group.

Identifies, assesses, effectively challenges and oversees the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation.

Elevates high profile issues/risk cases to Compliance and business/group management for prompt resolution.

Analyzes and reports compliance information to Compliance and business/group management.

Develops and maintains a high level of expertise in all regulations, directives and guidance which apply to the group(s) supported.

Provides input to business/group on emerging risks, regulatory developments and interpretation of regulations.

Conducts and/or effectively challenges risk assessments for business/group and assists to identify more effective compliance controls.

Performs and/or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements. Supports root cause analysis in response to material control failures in business/group.

Identifies, assesses, effectively challenges and provides oversight on