Senior Compliance Manager

MSH Americas - Diot-Siaci Group; Calgary; Hybrid; CAD 100,000 - 110,000; Full time

Benefits offered by this job

Hybrid work environment

RRSP matching

Tuition reimbursement

Wellness spending account

Vacation & sick days

Growth opportunities

Job summary

MSH Americas - Diot-Siaci Group in Canada seeks a Senior Manager, Compliance & Privacy Officer to serve as the regulatory guardian for North America and lead our global commitment to security, transparency, and operational excellence.

You will advise business units, oversee licenses, data privacy programs, vendor risk, and audits, while driving a culture of privacy through PIAs, training, and incident response. 8+ years of experience in insurance compliance are required.

Qualifications

• 8+ years in Compliance and Contracts within the Insurance industry.
• Fluency in English; French is a major asset.
• Paralegal training or professional compliance certifications preferred.

Responsibilities

• Provide strategic regulatory leadership and liaise with regulators in North America and beyond.
• Lead privacy program duties as Chief Privacy Officer, including GDPR, PIPEDA, and HIPAA.
• Oversee audits (ISO 27001, SOC 1/2/3) and maintain the Corporate Risk Register.
• Manage incident response for privacy complaints and drive risk-based remediation.

Skills

Audit

Risk Management

AML

Education

Post-secondary degree in Business, Law, or related field

Job description

Are you a strategic leader with an eye for risk and a passion for data integrity? MSH Americas is looking for a Senior Manager, Compliance & Privacy Officer to serve as our regulatory guardian and lead our global commitment to security, transparency, and operational excellence.

As our Senior Manager, Compliance & Privacy Officer, you are the guardian of our reputation and the architect of our regulatory strategy. This is a high-visibility leadership role overseeing our North American operations and acting as the vital link to our global offices in the UK and beyond. You aren’t just "checking boxes" you are a versatile leader who can pivot from advising on complex AML laws to leading a data privacy investigation or navigating a high-stakes audit.

What You’ll Be Doing

1. Strategic Regulatory Leadership

• The Compliance Liaison: Serve as the primary point of contact for regulators in Canada, the US, and the UK. You’ll manage the lifecycle of corporate licenses and guide "Key Person" applications with precision.
• Business Advisory: Act as a subject matter expert for our business units, translating complex legislative changes into actionable advice for launching products in new territories.

2. Chief Privacy Officer (CPO) Duties

• Data Protection Guardian: Lead our global compliance efforts for GDPR, PIPEDA, HIPAA, and more.
• Privacy Culture: You won't just write policies; you’ll build a culture of privacy through "Lunch and Learns" and proactive Privacy Impact Assessments (PIAs).
• Incident Response: Take the lead on investigating and remediating privacy complaints, ensuring we remain a trusted partner to our members.
• Risk Architect: Maintain the Corporate Risk Register and conduct annual AML and vendor risk assessments.
• Audit Excellence: Own the delivery of internal and external audits (including ISO 27001 and SOC 1/2/3), collaborating with teams to turn audit findings into operational strengths.

4. Governance & Legal Oversight

• Contract Strategy: Oversee our contract management platform, reviewing legal components and collaborating with external counsel on complex files.
• Records & Security: Serve as the Records Retention Officer and oversee physical security protocols to keep our assets and data safe.

Who You Are

• An Expert Communicator: You can negotiate with Executive Management and regulators with equal parts diplomacy and confidence.
• A Seasoned Professional: You have 8+ years of experience in Compliance and Contracts, specifically within the Insurance industry.
• A Technical Specialist: You have a deep background in Audit, Risk Management, and AML.
• Analytically Minded: You thrive in high-volume environments where "detail-oriented" isn't just a buzzword it's how you work.

Qualifications

• Post-secondary degree in Business, Law, or a related field.
• Fluency in English (French is a major asset).
• Paralegal training or professional compliance certifications are highly preferred.

What's In It For You

• Salary Range: 100-110k CAD annually (Final compensation will reflect the candidate's experience, skills, and qualifications)
• Tuition Reimbursement Program
• Hybrid work environment
• Wellness spending account
• RRSP matching
• Minimum 3 weeks' vacation + generous sick and flex days
• Clear pathways for vertical and horizontal growth, pursue what excites you
• Inclusive, supportive leadership that genuinely invests in your success

MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest. Only those selected for an interview will be contacted.

In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position.