Senior Communications Advisor (Wealth, Business Banking, Marketing and Digital)

Meridian Credit Union Ltd; Toronto; Hybrid; CAD 68,000 - 104,000; Full time

Job summary

A leading financial institution in Toronto is looking for a Senior Communications Advisor. This role involves strategic communications across Wealth, Business Banking, and Marketing sectors. The ideal candidate has 5-7 years of corporate communications experience, outstanding written skills, and the ability to manage projects effectively. This position offers a hybrid work environment with a competitive salary range of CAD $68,800 to $103,200 annually.

Benefits

Inclusive work culture

Hybrid work arrangements

Learning opportunities from industry leaders

Qualifications

• 5 to 7+ years of progressive experience in corporate communications, preferably in financial services.
• Experience developing, implementing, and measuring communication plans.
• Strong proofreading and copy editing skills with attention to detail.

Responsibilities

• Act as the lead communications advisor to various senior executives.
• Develop, execute and measure effectiveness of integrated communications strategies.
• Manage corporate communications programs that integrate messaging across the business.

Skills

Excellent written communication skills

Project management skills

Interpersonal skills

Analytical skills

Leadership skills

Education

Degree in Communications or related field

Tools

Microsoft Copilot

Job description

Senior Communications Advisor (Wealth, Business Banking, Marketing and Digital)

Job Category : Communications

Requisition Number : SENIO006475

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• Posted : July 24, 2025
• Full-Time
• Hybrid

Locations

Showing 1 location

Toronto Corporate Office

Etobicoke, ON M8X 2X3, CAN

Description

About this opportunity

At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

As the strategic communications lead for Wealth and Business Banking lines of business, as well as the Digital and Marketing portfolio, this role provides enterprise-level counsel and communications delivery across a broad portfolio to engage, inform, and inspire employees and business executives. The successful candidate will serve as the primary communications advisor to the SVP of Retail & Wealth, SVP of Business Banking, Chief Digital and Marketing Officer, and their leadership teams. This role is pivotal in shaping and executing thought leadership, internal communications and engagement, and reputational strategies that support Meridian’s enterprise initiatives.

Communications Planning & Stakeholder Management

Act as the lead communications advisor to the SVP of Retail & Wealth, SVP of Business Banking, Chief Digital and Marketing Officer, providing ongoing communications counsel, planning, support and advice.

Develop, execute and measure effectiveness of integrated communications strategies, including internal communications, employee engagement and change communications, aligned with business goals and enterprise priorities.

Lead executive visibility and thought leadership initiatives, including messaging and briefing development, speechwriting, op-eds, internal and external messaging for town halls, newsletters, video planning, scripting and editing, internal and external announcements and events, intranet, and surveys.

Internal Communications

Develop and execute internal communications strategies that support the goals of the Wealth and Business Banking businesses, as well as the Marketing and Digital function.

Identify new communications opportunities for storytelling progress and success of business and support functions units, while collaborating with the Senior Communications Advisor for Retail, ensuring alignment of communications strategies and plans.

Lead corporate communications programs that integrate line of business messaging and milestones. Partner with Change Management on communication of large projects/initiatives, and provide ongoing counsel and communications tools to support operational communications.

Develop compelling, clear, and concise communications for advisor and all employee audiences, including memos, scripts, intranet articles, videos, leadership toolkits, town hall presentations, Q&As, surveys, etc.

Manage events for strategic employee or leadership gatherings, as required.

Member-Facing Communications

Provide ongoing counsel on Member facing communications, including identifying, coordinating, and executing key Member communications in response to current events as required.

Collaborate with External Communications and Marketing teams to leverage social media channels to amplify line of business and Member messaging.

Work with leaders as spokespeople to develop social media content and execute through employee sharing platforms to foster thought leadership.

Channel Communications Leadership

Support and execute the Wealth, Business Banking, Marketing and Digital channel communications like Department Town Halls and newsletters, and other content vehicles.

Support content creation for ELT and corporate communications, including enterprise town halls, leadership conferences, and strategic updates.

Contribute key Line of Business insights, milestones, and actions to enterprise-wide communications planning and execution, including campaigns, change initiatives, and leadership events.

Work with other Communications Advisors to integrate storytelling in a cohesive narrative for all employees, ensuring that the line of business portfolio view is well integrated and understood.

Qualifications & Experience

5 to 7+ years of progressive experience in corporate communications, preferably in financial services or regulated industries. Branch banking, retail, or wealth communications experience is an asset.

Experience developing, implementing, and measuring communication plans.

Excellent written and verbal communication skills across multiple formats and channels.

Strong proofreading and copy editing skills with attention to detail.

Ability and willingness to take initiative and demonstrate leadership and project management skills.

Ability to build trust and alignment across diverse teams and stakeholders, working independently and collaboratively.

Leverage tools like Microsoft Copilot and low-code platforms to streamline workflows and enhance communication delivery.

Ability to distill complex business strategies into clear, actionable insights and use analytics to measure impact and inform strategy.

Embrace change and continuously seek new ways to improve communication effectiveness.

Salary Range : CAD $68,800 to $103,200 annually.

Compensation for this role is based on skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location : 3330 Bloor Street West, Toronto. This is a hybrid work opportunity.

Meridian has a remote work policy that allows flexibility but requires a minimum of one day per week in the office for collaboration and meetings.

What's in it for you?

Inclusive and collaborative environment that encourages teamwork, creativity, and celebrates success.

Tools and technology to support your work.

Opportunity to learn from diverse industry leaders and colleagues.

Hybrid work arrangements for collaboration and relationship-building.

A dynamic and enjoyable work culture.

Build the Future of Banking with Us

We’re shaping the future of banking by leveraging technology, fostering critical thinking, using data insights, and embracing curiosity and flexibility. Experience with AI, low/no-code tools, and digital transformation is an asset.

Who we are :

Meridian is Ontario’s largest credit union, serving over 380,000 members with a history of innovation and community investment. We are committed to diversity, inclusion, and supporting our employees and members.

Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Due to high volume, only those under consideration will be contacted. Thank you for your interest in Meridian Credit Union.