Senior Commercial Strategy Manager

Thumbtack; Canada; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Parental leave

Health insurance

Remote work stipend

Wellness program

Phone reimbursement

Job summary

Thumbtack's Commercial Strategy team drives growth by turning ideas into bets and partnering across functions to test, implement, and scale new strategies. As Senior Commercial Strategy Manager, you will partner with senior leaders to shape the company’s growth trajectory, lead cross‑functional initiatives, and stand up 0–1 bets that unlock operational scale.

You’ll identify opportunities, develop go‑to‑market programs with partners, and own analyses from planning and board prep to competitive

Qualifications

• Demonstrated ability to build cross-functional relationships and influence leaders at all levels.
• Strong problem-solving capabilities and analytical horsepower.
• Comfort operating in ambiguity and bringing structure to chaos.
• Ownership mentality and willingness to get things done.

Responsibilities

• Lead critical cross-functional initiatives shaping the company’s growth trajectory.
• Drive strategic planning cycles and stand up 0–1 initiatives for scale.
• Identify, prioritize, and lead initiatives supporting major bets and impact.
• Develop, test, and incubate new ideas (products and businesses).
• Own ad hoc analysis and project work (board prep, planning, competitive and financial analyses).
• Be a connective tissue across teams, aligning stakeholders and driving progress.

Skills

Cross-functional Leadership

Analytical Skills

Strategic Thinking

Stakeholder Management

Communication

Job description

• The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies
• In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale
• The team goes where the problems are and are key to enabling future growth opportunities
• As Senior Commercial Strategy Manager, you will serve as a thought partner to leaders across the organization, lead critical cross-functional initiatives that shape the company’s growth trajectory, drive strategic planning cycles, stand up 0–1 initiatives, and unlock operational scale across our most critical programs
• Like most marketplaces, Thumbtack serves customers and pros, and this role creates value for both through our Partnerships business, one of Thumbtack’s fastest-growing segments. You will identify new growth opportunities, develop go-to-market strategies, launch programs that expand our marketplace’s reach through partners, and shape the strategy and direction of the organization
• Identify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change
• Develop, test, and incubate new ideas (products and businesses)
• Own ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis, financial analyses)
• Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress; this role is extremely cross-functional
• Be a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them - with minimal guidance
• Be dynamic, resourceful, and willing to advocate for your projects internally and externally - influencing without authority will be critical to success
• Be a trusted advisor to the Senior Director of Commercial Strategy, VP of Business Development, and Chief Commercial Officer

Benefits

• Parental leave
• Health insurance
• Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
• Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
• Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
• A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
• Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
• Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
• Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
• Cell phone and WiFi reimbursements
• Subscriptions and Employee Assistance Program for mental health and well-being

Working closely with executives, product and engineering leaders, marketers, sales, and finance, you will bring strong business acumen, communication and collaboration skills, a self-starter mindset, and ownership of complex, high-priority problems from day one while pushing progress on multiple frontsSuccess in this fast-paced, fluid role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, and the ability to bring structure to chaosAbility to build analytical models and translate them into executive-level insights5-7+ years in management consulting, investment banking, private equity, bizops, or strategy rolesGrowth mindset - you care about impact and going the extra mileA “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structureDemonstrated ability to build strong cross functional relationships and influence leaders at all levelsOwner attitude and mentality that rolls up your sleeves to “Get Stuff Done”Adept at influencing without authority and working with internal/external partners from all backgrounds