Senior Commercial Specialist

Quectel; Richmond; On-site; CAD 75,000 - 110,000; Full time

Job summary

A leading telecommunications firm in Metro Vancouver seeks a Commercial Specialist to leverage data analytics and drive business decisions. The role involves managing customer relationships, supporting sales forecasting, and executing customer orders. Ideal candidates have a Bachelor's degree and strong skills in BI tools and CRM systems. This full-time position offers a competitive salary range.

Qualifications

• Strong proficiency in data analytics and reporting tools.
• Experience with international trade and order management is a plus.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Utilize BI / Actus skills to analyze data and generate reports.
• Develop and implement processes to support growth and customer commitments.
• Manage end-to-end order processes as the primary contact for clients.

Skills

Data analytics skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration, Economics, Data Analytics, Supply Chain, or related field

Tools

BI / Actus

CRM systems

ERP systems

Job description

Job Summary

The Commercial Specialist will serve as a key link between Sales, Operations, and Customers, leveraging advanced data analytics tools (BI / Actus) and CRM / ERP systems to drive business decisions, streamline order management, and enhance customer satisfaction. This role requires both analytical and commercial expertise, ensuring data-driven sales planning, accurate forecasting, and seamless execution of customer orders.

Base pay range

CA$75,000.00 / yr - CA$110,000.00 / yr

Responsibilities

• Data Analytics & Reporting: Utilize BI / Actus skills to analyze data, generate reports, and support decision-making.
• Sales & Forecasting / Meeting / Reporting Support: Partner with Sales to understand analysis requirements, deliver tailored reporting and presentation strategies, and lead monthly sales forecast reviews to align commercial teams and manage pipeline risks and opportunities.
• Global Supply Chain & Demand Planning: Develop and implement processes to support growth and customer commitments; forecast demand and manage supply planning to ensure availability of modules, antennas, and components.
• Executive Reporting: Provide reporting to the Executive team on delivery status, revenue, and profitability to drive commercial and operational excellence.
• Customer Relationship & Order Management: Manage end-to-end order processes as the primary contact for clients; coordinate between customers, sales, and internal operations to ensure a positive customer experience.
• International Trade Knowledge: Apply knowledge of Incoterms (EXW, FOB, CIF, DDP, etc.), export / import regulations, and customs clearance to manage international orders; prepare and review shipping documents.

Educational and Skill Requirements

• Bachelor’s degree in Business Administration, Economics, Data Analytics, Supply Chain, or related field.
• Strong proficiency in BI / Actus, data analytics, and reporting tools.
• Hands-on experience with CRM and ERP systems; knowledge of international trade and order management is a plus.
• Solid understanding of demand planning and sales forecasting methodologies.
• Excellent communication and interpersonal skills; ability to collaborate across multiple departments.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and General Business

Industries

• Wireless Services and Telecommunications Carriers

Note: This description focuses on the role and does not include external job postings or unrelated postings. Applications are processed in accordance with company policies.