Senior Cloud Engineer

Pandell, an ESG Company; Calgary; Híbrido; CAD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work location

100% dental reimbursement

Retirement plan with company matching

Professional development

Descripción de la vacante

Pandell, an ESG Company, is seeking a Senior Cloud Engineer to design, maintain, and optimize cloud and on-premises infrastructure supporting our SaaS and services. The role emphasizes automation, reliability, and collaboration with security and development teams.

You will guide architecture decisions, mentor engineers, and drive best practices across our cloud platforms and VMware environments, with a focus on Datadog observability and cost controls.

Formación

• 8+ years of relevant experience in cloud engineering, DevOps, or infrastructure engineering.
• Experience designing, operating, and improving Windows, Linux, and SQL-based environments.
• Strong experience with at least one major cloud platform (AWS preferred; Azure or GCP also relevant).
• IaC tools such as Terraform or CloudFormation are essential.
• VMware expertise (vSphere/ESXi/vCenter) with Docker and Kubernetes in production.
• Experience with enterprise storage, networking, and security infrastructure.
• Scripting/automation skills (Python, PowerShell, Bash, Go).
• Experience building/maintaining CI/CD pipelines (Jenkins, GitLab CI, CircleCI).
• Observability solutions including Datadog; familiarity with Ansible/Puppet/Chef.
• Clear communicator, able to guide projects across teams.
• Degree in CS/engineering or equivalent experience.

Responsabilidades

• Design, build, and maintain secure, scalable cloud and hybrid infrastructure using Infrastructure as Code.
• Develop and improve automated CI/CD pipelines with development teams.
• Automate provisioning, configuration, deployment, monitoring, and recovery processes.
• Develop observability tooling focusing on Datadog for metrics, logs, traces, and alerts.
• Set SLAs and alerting standards to improve reliability and incident response.
• Monitor cloud spending and implement cost controls without compromising performance.
• Maintain VMware environments for availability, capacity, and performance.
• Troubleshoot production incidents and implement lasting improvements.
• Collaborate with security teams to strengthen infrastructure security and compliance.
• Lead disaster recovery planning and capacity/performance tuning; mentor engineers and shape standards.

Conocimientos

Cloud engineering

DevOps

Infrastructure design

Scripting

Communication

Mentoring

Project leadership

Educación

Bachelor's degree in Computer Science or related field

Herramientas

Terraform

CloudFormation

VMware (vSphere/ESXi/vCenter)

Docker

Kubernetes

Datadog

Jenkins/GitLab CI/CircleCI

Ansible/Puppet/Chef

Descripción del empleo

We're looking for a Senior Cloud Engineer to design, maintain, and improve the cloud and on-premises infrastructure that supports our applications and services. Working closely with our development, security, and infrastructure teams, you'll focus on automation, system reliability, monitoring, and cloud cost management. You'll bring hands‑on technical expertise, guide architecture decisions, and lead infrastructure projects from planning through production. As a senior member of the team, you'll also mentor other engineers, share your knowledge, and help establish consistent technical practices.

About Us

ESG, along with its subsidiary Pandell, is a global leader in energy software, providing Software-as-a-Service (SaaS) solutions that support companies across utilities, renewables, retail energy, and oil and gas.

Across North America and the UK, our combined platforms help teams manage key parts of their business, including billing, asset management, regulatory requirements, and geospatial data. These tools bring together the information and workflows teams rely on every day, making it easier to run operations and stay organized.

Through cloud-based technology and data-driven insights, we help energy companies navigate complex markets and continue progressing toward Net‑Zero goals.

Life at ESG

Picture a workplace where what you do truly matters, your voice is heard, and your teammates are some of the smartest, kindest, and funniest people you'll meet.

We're a fast-moving, high-performing software company filled with talented, purpose-driven people. Our culture is challenging, rewarding, and genuinely supportive. Diversity, equity, and inclusion are part of who we are, and we want you to show up as your authentic self. In return, we'll support you with the trust, tools, and flexibility you need to do your best work.

What You'll Do

• Design, build, and maintain secure, scalable cloud and hybrid infrastructure using Infrastructure as Code
• Work with development teams to build and improve automated CI/CD pipelines
• Automate infrastructure provisioning, configuration, deployment, monitoring, and recovery
• Develop and maintain observability tools, with a focus on Datadog for metrics, logs, traces, and alerting
• Establish service level objectives and practical alerting standards to improve reliability and help teams resolve issues quickly
• Monitor cloud spending, identify savings opportunities, and introduce cost controls while maintaining performance and reliability
• Maintain and improve VMware environments, including availability, capacity, and performance
• Troubleshoot complex production incidents, identify root causes, and implement lasting improvements
• Partner with security teams to strengthen infrastructure security and support compliance requirements
• Lead disaster recovery planning and testing, along with ongoing capacity planning and performance tuningMentor other engineers and contribute to technical standards, architecture diagrams, and operational documentation

Requirements

• 8+ years of relevant experience in cloud engineering, DevOps, or infrastructure engineering
• At least five years of experience designing, operating, and improving enterprise environments that include Windows, Linux, and SQL-based systems
• Strong experience with at least one major cloud platform. AWS is preferred; Azure or Google Cloud experience is also relevant
• Hands‑on experience with Infrastructure as Code tools such as Terraform or CloudFormation
• Strong knowledge of VMware technologies, including vSphere, ESXi, and vCenter, along with experience running Docker and Kubernetes in production
• Experience with enterprise storage, networking, and security infrastructure
• Scripting and automation skills using Python, PowerShell, Bash, Go, or a combination of these
• Experience building and maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI, or CircleCI, along with Git version control
• Experience implementing monitoring and observability solutions, including Datadog
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef
• Clear communication skills and the ability to explain technical decisions, manage competing priorities, and guide projects involving several teams
• A degree in computer science, engineering, or a related field, or an equivalent combination of education and practical experience

Bonus Points If You Have

• Experience leading large-scale migrations to AWS
• Strong SQL Server administration skills and experience supporting IIS
• Experience with cloud cost management and FinOps practices, including rightsizing, Savings Plans or Reserved Instances, tagging, and budgets
• Experience establishing DevOps practices and cloud governance standards
• Experience with additional monitoring tools such as ELK, Prometheus, or Grafana

Benefits

What's In It for You?

• Work‑from‑home or office flexibility - choose where you work best!
• Flexible hours to support work‑life balance
• Competitive benefits package, including 100% dental reimbursement
• Retirement Savings Plan with company matching
• Training budget and professional development opportunities
• Fully stocked kitchen at the office with healthy options, snacks, and plenty of coffee
• A fun and engaging culture with virtual and in-person events, learning opportunities, and a games room and lounge
• A wellness budget to support your version of well‑being

Join us and be part of something EPIC.