Senior Client Relationship Manager - Toronto New Toronto

Convera Holdings, LLC.; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Senior Account Representative to join their dynamic Client Account Management team in Toronto. This role involves managing a portfolio of clients, providing expert advice on Foreign Exchange markets, and maximizing opportunities for upselling and cross-selling. The ideal candidate will have a proven track record in sales and account management within the FinTech sector, demonstrating a confident and proactive approach to client interactions. With a focus on delivering exceptional client experiences, this position offers the chance to thrive in a global organization that values diversity and fosters a culture of inclusion. If you're ready to make an impact and grow your career, this opportunity is perfect for you.

Benefits

Market competitive annual gross salary

Opportunity to earn an annual bonus

Career growth and development opportunities

Flexible approach to work

Generous health, disability, and life insurance

Paid holidays and leave policies

Qualifications

• Proven track record in sales and account management within FinTech/Finance.
• Ability to provide clear explanations of successful strategies.

Responsibilities

• Deliver excellent client experiences to approximately 100 commercial customers.
• Manage a wide range of FX deals and maximize upselling opportunities.

Skills

Account Management

Sales

Client Relationship Management

Foreign Exchange (FX) Knowledge

Job description

We are looking for an experienced Senior Account Representative who will interact and manage a portfolio of clients offering them advice and support on managing risk in diverse Foreign Exchange (FX) markets. As a part of Convera’s Client Account Management team based in Toronto, you will offer business-to-business clients opportunities to save money whilst helping to generate revenue and hitting your own targets.

You will be responsible for:

• Delivering an excellent client experience to a portfolio of approximately 100 commercial customers.
• Managing and transacting a wide range of FX deals across our broad product range; you’ll be tasked with retaining clients as well as maximizing opportunities for upselling and cross-selling.
• Able to draw on advice and expertise from across the business; you’ll be responsible for making excellent business decisions and rewarded accordingly through a generous and transparent bonus scheme.
• Achieving and surpassing your targets; you’ll need to be proactive, regularly contacting and meeting up with customers and being aware of their specific requirements and how we might be able to serve them best.

You should apply if you have:

• Proven track record of selling and account management within the FinTech/ Finance space.
• Able to provide clear explanations of the strategies that have helped you exceed sales targets in previous roles.
• Your confident and can-do attitude will fit well within the team and will be complemented by your ambition to succeed.
• Some knowledge of FX products and services is desirable, and we’ll expect you to be able to discuss your experience and knowledge of account management during the interview process.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive annual gross salary
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.