Senior Client Executive

Marsh; Montreal (administrative region); Hybrid; CAD 110,000 - 150,000; Full time

Job summary

Marsh in Montreal is seeking a Senior Client Executive to lead a book of high-profile clients with national and international operations. You will direct sales and marketing strategies, build strong client relationships, and provide technical advisory services across the construction and infrastructure sectors.

The role requires French and English fluency, at least five years in insurance, and a track record of managing large, complex accounts.

Qualifications

• 5+ years of experience in the insurance industry.
• Excellent French and English communication skills, since the role involves interaction with colleagues outside Quebec and insurance regulators across Canada.
• Experience working with, and managing large, complex accounts.
• Strong analytical and technical skills.
• Service expertise, sales capabilities, with a focus on client retention and growth initiatives.

Responsibilities

• Manage a book of high-profile, highly complex clients, with national and international operations.
• Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and internal product and service offerings.
• Keep current on account issues, industry and market trends and develops growth strategy for targeted accounts, industries or specialties to ensure appropriate solutions are marketed and proposed to target new buyer hubs and expand the book of business.
• Offer technical advice and makes informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
• Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
• Develop the project plan for the overall sales process for account work and monitors progress ensuring timeframes are effectively planned and high-quality products or solutions successfully delivered.
• Maintain and preserve relationships and ensuring overall service needs are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
• Maintain strong relationships with senior level professional counterparts in client organizations.
• Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

Skills

Bilingual EN/FR

Account management

Sales orientation

Client relationships

Analytical thinking

Job description

As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk. Marsh is searching for an experienced Senior Client Executive to join our team in Montreal.

What can you expect?

• Manage a book of high-profile, highly complex clients, with national and international operations
• Work within a strong team dynamic with driven and supportive colleagues.
• “Delivering the Firm” by aligning client strategies and needs to the company’s capabilities and resources.
• Join a tenured team known for its ability to deliver high-end, professional and technically strong advisory services to clients across the construction and infrastructure industry.
• Access to Marsh’s word-class resources, mentoring program and training curriculum.

We will count on you to:

• Maintain and expand a large book of business containing complex and priority accounts
• Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
• Keep current on account issues, industry and market trends and develops growth strategy for targeted accounts, industries or specialties to ensure appropriate solutions are marketed and proposed to target new buyer hubs and expand the book of business.
• Offer technical advice and makes informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
• Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
• Develop the project plan for the overall sales process for account work and monitors progress ensuring timeframes are effectively planned and high-quality products or solutions successfully delivered.
• Maintain and preserve relationships and ensuring overall service needs are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
• Maintain strong relationships with senior level professional counterparts in client organizations.
• Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

What you need to have:

• 5 + years of experience in the Insurance Industry
• Excellent French and English communication skills, since the role involves interaction with colleagues outside Quebec and insurance regulators across Canada
• Experience working with, and managing large, complex accounts
• Strong analytical and technical skills
• Service expertise, sales capabilities, with a focus on client retention and growth initiatives

What makes you stand out:

• Broker's license or willingness to obtain
• An in-depth knowledge of changing market conditions to contribute to the firm’s body of knowledge
• Ability to present, and advise on, complex risk issues at the Executive level

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [e-mail]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.