Executive Assistant

Marsh Risk; Montreal (administrative region); Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Marsh in Montreal is seeking an Administrative Assistant to join the Service Delivery Practice. The role supports the office with calendar management, travel arrangements, expense processing, and document review for quality control.

The position requires bilingual English/French communication, proficiency in MS Office, and strong organizational skills to handle multiple priorities in a hybrid work model with three days in the office per week.

Qualifications

• High School Diploma
• 2-5 years of administrative assistant experience, preferably in an insurance environment or professional service industry
• Excellent communication and presentation skills in French and English
• Proficiency in Microsoft Office with expertise in Word, Excel and PowerPoint
• Exceptional interpersonal, organizational, business communication, and time management skills
• Strong attention to detail and follow-up skills
• Ability to work well under pressure, multi-task, and meet deadlines
• Demonstrated problem solving capabilities
• Basic project management skills

Responsibilities

• Support continuity of administrative work operations by documenting actions to management and maintaining confidentiality
• Resolve administrative problems by analysing information and communicating solutions to enhance performance
• Maintain administrative workflow by studying methods and developing reporting procedures
• Oversee office support workflow and allocate resources while ensuring quality and client satisfaction
• Provide peer review of documents before final production/distribution for quality control
• Partner with business and office leadership to address office support needs
• Manage calendars, schedule meetings, and arrange travel for the department
• Process and coordinate completion of expense reports in a timely manner
• Handle higher level inquiries to support customer satisfaction and communication
• Undertake complex administrative duties with specific projects as required
• Provide training and assistance to administrative staff to facilitate development

Skills

Bilingual communication

Organizational skills

Time management

Problem solving

Education

College degree

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

We are seeking a talented individual to join our Service Delivery Practice at Marsh. This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

We will count on you:

• Support continuity of administrative work operations by documenting and communicating needed actions to management, discovering irregularities, and maintaining confidentiality of sensitive information
• Resolve administrative problems by analyzing information and identifying and communicating solutions to enhance performance.
• Maintain administrative workflow by studying methods; implementing cost reductions; developing reporting procedures
• Oversee office support workflow and allocation of resources, while providing quality assurance and client satisfaction with office support staff performance
• Provide peer review of documents before final production/distribution to ensure quality control of final product
• Partner with business and office leadership in addressing the office support needs of the office
• Manage calendars, schedule meetings, and arrange travel for the department to optimize work performance
• Process and coordinate completion of expense reports in a timely manner
• Handle higher level internal and external inquiries to support high level of customer satisfaction and communication
• Undertake more complex administrative duties with specific projects as required
• Provide training and assistance to other administrative staff in the department to facilitate employee development

What you need to have:

• High School Diploma
• 2-5 years of administrative assistant experience, preferably in an insurance environment or professional service industry
• Excellent communication and presentation skills in French and English, as the position requires regular interaction with clients outside of Quebec, as well as collaboration with other members of the team outside of Canada
• Proficiency in Microsoft Office with expertise in Word, Excel and PowerPoint, and capacity to learn new software
• Exceptional interpersonal, organizational, business communication, and time management skills
• Strong attention to detail and follow-up skills
• Ability to work well under pressure, multi-task, and work efficiently against deadlines
• Demonstrated problem solving capabilities
• Basic project management skills

What makes you stand out?

• College degree

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [e-mail]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.