Senior Claims Specialist - (Construction, Commercial, Auto, WC)

ZipRecruiter; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading recruitment platform is seeking a Senior Claims Specialist with a robust background in the automotive industry. This role involves analyzing claims, negotiating settlements, and collaborating with service providers. The ideal candidate will possess mechanical knowledge and experience in claims processing. Join us to deliver exceptional service and contribute to excellence.

Qualifications

• Experience in claims processing, particularly in the automotive sector.
• Ability to resolve conflicts through negotiation effectively.
• Mechanical knowledge related to automotive repairs and restorations.

Responsibilities

• Review and analyze claims to determine coverage and liability.
• Negotiate settlements with claimants and service providers.
• Collaborate with repair shops and centers to assess damages.

Skills

Claims processing experience

Negotiation skills

Mechanical knowledge of auto repairs

Analytical skills

Communication skills

Job description

Job DescriptionJob Description

Overview
We are seeking a detail-oriented and experienced Senior Claims Specialist to join our dynamic team. The ideal candidate will have a strong background in the automotive industry, with expertise in claims processing and a deep understanding of auto repair and service management. This role is crucial for ensuring that claims are handled efficiently and fairly, while also providing exceptional service to our clients.

Duties

• Review and analyze claims to determine coverage and liability.
• Negotiate settlements with claimants and service providers to reach fair resolutions.
• Collaborate with auto body repair shops, automotive service centers, and other stakeholders to assess damages and repair costs.
• Utilize mechanical knowledge to evaluate claims related to automotive repairs and restorations.
• Conduct thorough investigations into claims, including gathering evidence and documentation.
• Provide guidance on underwriting processes related to automotive insurance claims.
• Maintain accurate records of all claims activities and communications.
• Assist in training junior staff on best practices in claims management and negotiation techniques.

Requirements

• Proven experience in claims processing, particularly within the automotive sector.
• Strong negotiation skills with the ability to resolve conflicts effectively.
• Mechanical knowledge related to auto body repair, automotive repair, and restoration processes.
• Familiarity with underwriting principles as they pertain to automotive insurance.
• Experience in service writing, auto estimating, and auto service management is highly desirable.
• Excellent analytical skills for assessing claims and making informed decisions.
• Ability to work independently as well as collaboratively within a team environment.
• Strong communication skills, both written and verbal, to interact effectively with clients and colleagues. If you are passionate about the automotive industry and possess the necessary skills to excel as a Senior Claims Specialist, we encourage you to apply. Join us in delivering outstanding service while contributing to our commitment to excellence.