Senior Claims Investigator – Fraud & Forensics (Hybrid)

Wawanesa Insurance; British Columbia; Hybrid; CAD 75,000 - 110,000; Full time

Job summary

A major Canadian insurance provider is seeking a Bilingual Senior Claims Investigator in British Columbia. This role focuses on providing exceptional service while thoroughly investigating complex claims and fraud prevention. Candidates should have at least 5 years of related experience, effective customer service skills, and strong analytical abilities. The position offers a hybrid work environment with a competitive salary ranging from $75,000 to $110,000, along with comprehensive benefits including bonuses and a pension plan.

Benefits

Annual bonus plan

Generous vacation time

Premium free benefits

Pension plan

Qualifications

• 5+ years related investigative experience.
• Highly proficient time-management and organisational skills.
• Valid driver's licence with acceptable driving record.

Responsibilities

• Provide exceptional customer service.
• Investigate possible causes of loss via forensic evidence.
• Take charge of investigations for suspected fraud.
• Compose investigation reports and advise claims staff.

Skills

Effective customer service skills

Excellent communication skills

Excellent investigative and analytical skills

Highly proficient time management skills

Detail-oriented

Exceptional advanced negotiation skills

Bilingualism in French and English

Education

College/University degree preferred

Job description

A major Canadian insurance provider is seeking a Bilingual Senior Claims Investigator in British Columbia. This role focuses on providing exceptional service while thoroughly investigating complex claims and fraud prevention. Candidates should have at least 5 years of related experience, effective customer service skills, and strong analytical abilities. The position offers a hybrid work environment with a competitive salary ranging from $75,000 to $110,000, along with comprehensive benefits including bonuses and a pension plan.