Senior Claims Field Representative, Property

Northbridge Financial; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in the insurance sector is seeking a Senior Claims Field Representative to join their dynamic team. In this role, you will be at the forefront of providing prompt and efficient claims investigation and settlement, ensuring that clients receive the best possible service during challenging times. Your strong communication skills will be essential for effective report writing and maintaining relationships with clients. This company prioritizes employee well-being with flexible schedules, generous time off, and opportunities for professional growth. If you're passionate about making a difference and working in a supportive environment, this opportunity is perfect for you.

Benefits

Wellness Program

Flexible health benefits

Employee assistance

Generous time off

Work from home options

Employee share purchase plan

Pension plans

Discount on staff insurance

Education assistance

Donation matching

Qualifications

• Minimum 3 years of property adjusting experience required.
• Valid driver's license and excellent driving record needed.

Responsibilities

• Provide efficient onsite investigation and settlement of claims.
• Maintain strong client relationships and deliver excellent service.

Skills

Building strong relationships

Critical thinking

Investigating

Written communication

Oral communication

Time management

Education

Post-secondary program

Tools

Xactimate

Encircle

Job description

When our clients suffer a loss, our Senior Claims Field Representatives respond on the scene. They are responsible for providing efficient and prompt onsite or in the field investigation, evaluation, negotiation, and settlement of moderate and complex claims. They have strong communication skills and excellent written abilities, which are crucial for report writing.

Our Field Claims Adjusters are open-minded, understanding, and passionate about maintaining strong relationships with our clients and delivering excellent customer service.

You’re great at:

• Building strong relationships
• Critical thinking and investigating
• Written and oral communication
• Time management

You have:

• Completed a post-secondary program
• Minimum 3 years of property adjusting experience
• A valid driver’s license and an excellent driving record
• Experience with Xactimate and Encircle is an asset
• Ability to work after hours and weekends during the scheduled on-call rotation
• Availability to travel as needed
• A team-first mentality

We’re great at putting you first by:

• Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)
• Promoting balance (flexible schedules, generous time off, and work from home options)
• Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)
• Helping you grow in your career (education assistance, internal mobility)
• Caring about the community and the causes you believe in (donation matching, team volunteering)

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance companies. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial, we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.