Senior Claims Adjuster, Property

Northbridge Financial; Nova Scotia; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Claims Adjuster, where you will play a crucial role in evaluating property claims and ensuring customer satisfaction. This dynamic position allows you to leverage your investigative skills while working in a hybrid environment, balancing office and remote work. With a strong focus on employee well-being, the organization offers competitive salaries, flexible health benefits, and opportunities for career growth through education assistance and leadership training. If you are passionate about making a difference in the insurance industry and thrive in a collaborative atmosphere, this role is perfect for you.

Benefits

Hybrid work model

Employee share purchase plan

Pension plans

RRSP

Discounts on staff insurance

Flexible health benefits

Wellness programs

Education assistance

Leadership training

Recognition programs

Qualifications

• Minimum 3 years of Property Claims Handling experience required.
• Post-Secondary Education in an Insurance focused program preferred.

Responsibilities

• Investigate and evaluate assigned Property claims thoroughly.
• Manage a busy schedule while providing excellent customer service.

Skills

Property claims investigation

Damage and loss assessment

Repair cost estimation

Stress management

Customer experience management

Communication with claimants

Education

Post-Secondary Education in Insurance

CIP designation (completed or in progress)

Tools

Xactimate

Encircle

MS Office Suite

Job description

What it’s like to be a Northbridge Claims Adjuster:

As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Property Adjusters provide efficient and prompt investigation on property damages, including theft, disappearance on jewelry, wind claims, and even potential exposure to CAT claims. Along with claims handling, they will be heavily involved with subrogation files and assist our leaders with ad-hoc projects that arise.

We want your talent!

If you are great at:

1. Thoroughly investigating & evaluating assigned Property claims
2. Approving and adjusting estimates of damage and loss amounts
3. Estimating repair cost, replacement, or compensation
4. Managing stressful calls and clearly delivering decisions on claims
5. Effectively managing a busy day-to-day schedule
6. Providing a great customer experience

And you have:

1. Post-Secondary Education in an Insurance focused program or related program
2. Completed or working towards the CIP designation
3. A minimum of 3 years of Property Claims Handling
4. Experience with Xactimate and Encircle is an asset
5. Strong technical skills with MS Office Suite
6. Ability to clearly communicate with Claimants, Brokers, and Vendors

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM, or other courses desired, internal mobility, leadership training, and mentoring programs.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance companies. Our employees are dedicated to understanding the needs of our customers, and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial, we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

About the company

With roots in commercial insurance that go back more than 100 years, we’re proud to provide the solutions and expertise needed to protect Canadian businesses.