Claims Adjuster, Casualty and Litigation

Northbridge Financial; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Claims Adjuster, where you will play a vital role in a dynamic team dedicated to delivering exceptional customer experiences. This position involves adjudicating complex claims, conducting thorough investigations, and collaborating with various stakeholders to ensure claims are resolved efficiently. With a commitment to employee well-being, the company offers a hybrid work model, competitive salaries, and opportunities for professional growth. If you are passionate about making a difference in the insurance industry and thrive in a supportive environment, this is the perfect opportunity for you.

Benefits

Hybrid work model

Employee share purchase plan

Pension plans

Flexible health benefits

Wellness programs

Education assistance

Leadership training

Donation matching

Team volunteer days

Qualifications

• 5+ years of liability claim handling experience.
• Experience with commercial lines is an asset.

Responsibilities

• Investigate and assess liability claims efficiently.
• Prepare file summaries for internal reporting.

Skills

Claims Adjudication

Coverage Investigation

Customer Experience Management

Communication Skills

Time Management

Education

Post-Secondary Education in Insurance

CIP Designation (in progress or completed)

Tools

MS Office Suite

Job description

What it’s like to be a Northbridge Claims Adjuster:

As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Casualty and Litigation team handle a variety of claims across several lines of business, including Auto, CGL, Directors’ and Officers’, and Professional Liability claims. Our Claims Adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.

We want your talent

if you are great at:

• Adjudicating intermediate to complex claims, including files in litigation
• Confirming coverage and completing a liability investigation
• Preparing file summaries for internal reporting, large loss, and reinsurance
• Effectively managing a busy day to day schedule
• Providing a great customer experience

And you have:

• Post-Secondary Education in an Insurance focused program or related program
• Completed or working towards the CIP designation
• A minimum of 5 years of liability claim handling experience
• Experience with commercial lines an asset
• Strong technical skills with MS Office Suite
• Ability to clearly communicate with Claimants, Brokers, and Legal Counsel

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Salary range: $70,000 - $90,000 for Vancouver, BC.

Actual pay may be below, or above the range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

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Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance companies. Our employees are dedicated to understanding the needs of our customers, and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial, we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.