Senior Claim Specialist - Construction Defect- National Claim Services

Starr Underwriting; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent company in Canada is looking for a Claims Supervisor who will analyze claims and provide leadership within the claims department. The role includes supervising a multi-person team, evaluating claims, and ensuring all documentation is processed accurately and timely. Successful candidates will possess a Bachelor's degree, relevant experience, and strong communication skills. The organization offers a competitive salary and benefits package.

Benefits

Medical, dental, and vision insurance

401k plan

Paid vacations and holidays

Disability and life insurance

Accidental death and dismemberment insurance

Qualifications

• Three years of claims handling experience with commercial and multi-line knowledge.
• Ability to analyze claim files and make independent decisions.
• Strong verbal and written communication skills.

Responsibilities

• Supervise a team and communicate pertinent information.
• Evaluate and correct claims documents as necessary.
• Manage claim documentation and process claims timely.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Education

Bachelor's degree in business

Job description

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Analyzes and processes claims by gathering information and drawing conclusions. Acts as a liaison between insured and insurance carrier to report, track and manage claims process. Provides leadership to all employees within the claims department.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Supervise a multi-person team ensuring all pertinent information is communicated.
2. Evaluate claims, reporting forms and cancellations and initiate necessary corrections to ensure accuracy of dates, coverage, signature, commission, premium, attachments, etc.
3. Authenticate all relevant activity on assigned files and makes recommendation for additional activity as appropriate.
4. Determine where new loss claims should be reported.
5. Manage all claim documentation.
6. Use discretion to submit the necessary information and/or correspondence to the Agent or Insurer to process claims appropriately.
7. Analyze claim coverage with insurance carriers to ensure claims are paid accurately.
8. Assess eligibility status of denied claims.
9. Anticipate and meets all customer needs (both internal and external).
10. Maintain claims and suspense system ensuring follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.
11. Process all departmental claims in a timely manner according to company policy.
12. Facilitate the training of new employees in the department.
13. Provide supervision to Claims Assistants.
14. Perform other duties as assigned.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree with a concentration in business or equivalent work experience
2. Three years of Claims handling experience and commercial and multi-line knowledge
3. Ability to critically review a claim file for relevant information, accurately access the information and make necessary recommendations
4. Ability to make independent decisions following CRC guidelines with minimal or no supervision
5. Good organizational, time management, and detail skills
6. Extensive knowledge of insurance and CRC processes
7. Ability to maintain a high level of tact and professionalism
8. Good leadership skills to influence all departmental employees in a positive manner
9. Possess strong interpersonal skills
10. Strong verbal and written communication skills
11. Strong computer and office skills
12. Ability to work extended hours when necessary

Preferred Qualifications:
1. Adjusting experience

General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position.CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

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