Senior Business Tech & Data Analyst

Ontario Power Generation Inc.; Pickering; Hybrid; CAD 2,000 - 4,000; Full time

Job summary

Join a leading power generation company as a Senior Business Tech & Data Analyst. This role focuses on enhancing Shared Services through data analysis and process optimization, requiring strong analytical skills and experience with tools like Power BI and ServiceNow. Work in a hybrid model until the move to the new headquarters in Summer 2025.

Qualifications

• Minimum 8 years managing large meetings with stakeholders.
• 3+ years in data analytics or process improvement roles.

Responsibilities

• Analyze Shared Services processes for efficiency gains.
• Develop dashboards and performance reports using Power BI.

Skills

Data Analysis

Process Optimization

Storytelling

Education

4-year University Degree in Business, Science or Engineering

Tools

Power BI

ServiceNow

Power Apps

Excel

Job description

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Status: Contract (Up to 18 Months)
Working Conditions: Hybrid
Education Level: 4-year University Degree in Business, Science or Engineering, plus an additional year of concentrated study in Business
Base Location: Oshawa, ON
Temporary Work Location: Pickering, ON
Shifts(s): Days
Travel: 10%
Deadline to Apply: May 29, 2025
Salary Range: $2,658.86 - $3,118.72 Per Week

Electrify your career and help build a brighter tomorrow.

Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.

Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.

JOB OVERVIEW

Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Business Tech & Data Analyst.

Reporting to the Director Performance and Strategy, this position is responsible for supporting and enhancing our Shared Services processes and service delivery. This role will focus on analyzing operational performance, identifying improvement opportunities, and driving data-informed improvement initiatives. The ideal candidate will have a strong background in data analysis and visualization, proficiency in platforms like Power BI, Power Apps, and ServiceNow analytics, and a passion for process optimization and service excellence.

KEY ACCOUNTABILITIES

• Analyze end-to-end Shared Services processes to identify performance trends, bottlenecks, and opportunities for efficiency gains.
• Develop and maintain dashboards and performance reports using Power BI, ServiceNow Analytics, and other business applications.
• Analyze business processes impacted by ERP implementations and help shape system-enabled improvements in service delivery, reporting, and performance.
• Collaborate with service owners and stakeholders to redesign workflows and processes for greater efficiency and effectiveness.
• Support automation and digitalization initiatives using Power Apps and other low-code tools.
• Translate data insights into actionable recommendations for service improvement and transformation.
• Define, track, and report on key performance indicators (KPIs) for service delivery. Ensure data integrity and consistency across reporting tools and platforms.
• Partner with IT and service teams to implement digital tools that improve user experience and reduce manual effort.

QUALIFICATIONS

• 4-year University Degree in Business, Science or Engineering, plus an additional year of concentrated study in Business
• Minimum 8 years of relevant experience managing large meetings with stakeholders and senior executives, to challenge and ask difficult questions, work independently, face complex multi-system challenges, understand macro strategy and apply at micro-level use cases.
• 3+ years of experience in data analytics, business analysis, or process improvement roles within a Shared Services or enterprise operations environment.
• Demonstrated experience in process mapping, redesign, and performance measurement.
• Strong proficiency in ServiceNow Performance Analytics, Power BI, Power Apps, and Excel
• Exceptional storytelling skills with the ability to simplify complex data and deliver persuasive narratives to diverse audiences.
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies is a plus.

The successful candidate will exhibit integrity and a commitment to upholding corporate values and the OPG Code of Business Conduct.

OPG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the application or interview process, please contact [e-mail].

This position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This position will be temporarily based in Pickering, ON until the move to Headquarters in the Summer of 2025.

What makes a career at OPG different?

With operations across Ontario and the United States, OPG is one of the most diverse power producers in North America. As the largest generator in Ontario, we meet approximately 50% of the province’s electricity needs, largely from low-carbon sources like nuclear and hydro.

As we work to achieve our vision of Electrifying life in one generation, OPG and our family of companies are also helping develop new low-carbon technologies such as Small Modular Reactors (SMRs), refurbishment projects, and electrification initiatives to support a growing economy. Join OPG and make history.

Please submit your application online at jobs.opg.com. OPG thanks all applicants; only those considered for an interview will be contacted.

#LI-Hybrid

The base salary range considers many factors including experience, education, and training, including any collective agreement requirements for union-represented positions. It is not typical for the salary to be offered near the top of the range, and salary depends on numerous factors. For management roles, the total compensation package includes pay-for-performance programs for annual and medium-term periods. Maintaining a high-performance culture and excellence is a core expectation of our leadership team and is rewarded through the established compensation framework.

OPG is committed to employment equity. We encourage applicants from equity-seeking communities (Indigenous Peoples, racialized persons, persons with disabilities, and women). We believe that increasing diversity will strengthen our team and better serve our communities.

Priority in hiring may be given to qualified persons who self-identify as members of equity-seeking groups as part of the application process. This initiative is under the Human Rights Code/Canadian Human Rights Act.