Senior Business Systems Analyst

Bank N.A.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Bank N.A. in Toronto, Ontario, is seeking a Senior Technology Analyst to lead requirements management for mid-sized technology delivery projects.

You will work with business partners to clarify goals, define scope, and formalize requirements and product scope, applying BA best practices within iterative and Agile environments. You will collaborate with Business and Technology SMEs to define needed capabilities, model business needs, and ensure traceability from ideation to solution delivery,

Qualifications

• University degree/college diploma required.
• 7–10 years progressive business analysis experience.
• Experience with a broad range of BA techniques.

Responsibilities

• Define business objectives, processes and requirements with business partners.
• Lead elicitation, analysis, validation and prioritization of requirements.
• Develop E2E traceability and align requirements to solutions.
• Support iterative and Agile technology development through BA practices.
• Coach and guide junior Business Analysts as needed.

Skills

Business Analysis

Stakeholder Management

Requirements Management

Education

University degree/College diploma

Job description

Application Deadline:

11/26/2026

Address:

33 Dundas Street West

Job Family Group:

Technology

The Business Analysis practice exists at the forefront of change, playing a crucial role in the success of technology delivery initiatives. In working as a Senior Business Systems Analyst , you will apply an innovative, industry recognized Business Analysis Practice Framework, which supports Iterative, and Agile approaches to technology development. You will gain exposure to various, and leading edge technologies to support key financial domains, including Retail and Business Banking, and supporting various banking products including everyday banking, lending products, and payment solutions. You will apply various techniques to support perspectives for conducting problem analysis, process analysis, scope analysis, data and rules analysis, and interface analysis as you support teams throughout the requirements management phases including: Product and Project Strategy, Requirements and Product Scoping, and Requirements and Solution Specification Definition.

As the incumbent, you are analytical, thoughtful, thorough, and inquisitive. You enjoy evaluating and solving problems, and are methodical in your approach to understanding the root-causes that need to be addressed. You engage applied, active research techniques, and build models that help to create understanding for yourself and other stakeholders. You enjoy helping your stakeholders to realize value as they evolve their processes and solutions to a future state.

MANDATE

The Senior Technology Analyst acts as the requirements management project lead for medium sized projects and collaborates with the business partner to help clarify and formalize the project goals, objectives, and preliminary requirements/product scope. Further, the Senior Technology Analyst will consult with the Business and Technology SMEs to help define the need for new and/or enhanced capabilities, functionality, or optimized business processes and provide advice on the functionality, applicability, and usability of technology solutions to support business requirements.

ACCOUNTABILITIES

• Collaborates with business partners, including senior management, to define business objectives, process and requirements
• Within the context of the project as described in ideation and feasibility phases, leads discussions with business partners to better understand the business environment, to refine potential impacts on the project scope and objectives, and to modify the requirements priority and strategy, as required
• Builds, sustains, and leverages relationships with individuals within his/her area of immediate responsibility when gathering, validating, and approving requirements to establish a comfort level in managing relationships and understanding business needs and assurance that a quality result will be delivered
• Aligns to and applies Business Analysis Best Practices to supports Iterative, and Agile approaches to technology development. Regardless of methodology, is accountable for defining approach for eliciting, analyzing, validating business and user requirements and ensure effective impact analysis is conducted with sufficient information captured from the relevant stakeholders to address the business needs, support the decomposition and prioritization of requirements and strategy
• Consults throughout the idea, feasibility and conceptualization phase and drives the delivery phase of requirements
• Supports the remaining product development life cycle and assists in scope clarifications, ensures requirements alignment to solution, maintains requirements E2E traceability and supports the prioritization and management of defects to ensure alignment to business needs and value
• Directs and coordinates requirements project staff and activities to ensure the appropriate level of coordination of work and resources
• Adheres to and ensures that others adhere to the organization's Requirements Management Process to support the organizational governance standards and ensure quality and consistency of deliverables
• Participates in the governance and review processes to ensure compliance to standards and quality as defined by the governance framework
• Ensures all necessary stakeholders are engaged in communications between the Information Technology (IT) project team and the business to help identify who should be involved in the identification and development of the requirements
• Participates in the development of strategic and tactical IT plans to help inform future project work of the direction of the business
• Provides coaching, professional guidance, and support to Business Analysts, as required, in order to foster professional development

KNOWLEDGE AND SKILLS

Knowledge:

Possesses a university degree/college diploma and/or 7 to 10 years progressive business analysis/business systems experience, with a very strong usage of a broad range of business analysis techniques in a variety of project contexts, supportin