Senior Business Systems Analyst

Co-operators; Guelph; On-site; CAD 85,000 - 100,000; Full time

Job summary

A leading financial services organization is seeking a Senior Business Systems Analyst in Guelph, Ontario. This role focuses on developing electronic information architectures and managing records retention. Ideal candidates have 5+ years of experience, a relevant degree, and strong skills in project management and communication. Join a collaborative team committed to sustainable practices and community impact, with flexible work options and professional development opportunities.

Benefits

Training and development opportunities

Flexible work options

Health programs

Qualifications

• Five years of experience in a relevant role.
• Strong comprehension of records and information management principles.
• Expert knowledge of content modelling and information architectures.

Responsibilities

• Act as a subject matter expert for records management solutions.
• Design and implement document management solutions.
• Collaborate with business partners for technology solution needs.

Skills

Experience in project management

Strong communication skills

Critical thinking

Innovative mindset

Proficiency in English

Education

Post-secondary degree in Business Management or Information Sciences

Tools

Microsoft 365

SharePoint

Job description

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Company : CGL

Department : Records and Info Management

Employment Type : Regular Full-Time

Language : Fluent in English is required, French is an asset

Additional Information : This / these role(s) is / are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Records and Information Management (RIM) team develops compliant records and archive management frameworks and practices designed to enhance business process, strengthen decision making, and preserve corporate memory. Our team of dedicated and responsive information professionals work collaboratively with business partners to help them perform their work effectively and efficiently by ensuring recorded information is accurate, reliable and usable throughout its lifecycle.

As the Senior Business Systems Analyst, Records & Information Management you will develop and implement electronic information architectures and records management life cycle solutions. You will be responsible to help information owners quickly access and control their information and manage records retention and disposition.

How You Will Create Impact

• Acting as a subject matter expert for electronic records and information management solutioning, with emphasis on practical, useful implementation and automation of retention and disposition policies and processes.
• Designing and implementing electronic file, document and records management solutions and information architectures for business partners to meet both enterprise and end-user requirements.
• Collaborating with business partners to identify records and information management, technology solution, and process needs, documenting requirements and translating details into working models.
• Configuring document and records content platforms according to specifications, monitoring the effectiveness and making recommendations for optimization.
• Managing projects of medium size, scope and complexity for document and records management solution implementation, including assisting with change management and the creation of business cases, communications and project plans.
• Providing leadership, support and guidance in the planning, implementation, and adoption of records and information management strategies for new and existing technologies or methodologies, including performing testing and the development and delivery of training materials and procedures.
• Establishing and maintaining relationships with business partners to support ongoing alignment of electronic business systems technology and practices with Co-operators policies and standards.

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

To Join Our Team

• You have five years of experience as a Senior Business Analyst, Business Systems Analyst or in a related field, including experience in project management.
• You have a post-secondary degree in Business Management or Information Sciences, with specialization in Information Governance, Content Management Systems, Data Architecture or Business Systems Analysis.
• You have strong comprehension of records and information management principles, trends, standards and methodologies, and can implement in practical terms to meet corporate and end-user requirements.
• You have expert knowledge of content modelling, information architectures and configurations and working knowledge of information structures, metadata models and workflows with demonstrated technical proficiency in Microsoft 365 and SharePoint.
• Having the Certified Information Professional (CIP) designation or Certified Records Manager (CRM), Digital Archives Specialist (DAS), or Information Governance Professional (IGP) certification is an asset.
• Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

What You Need To Know

• You will travel occasionally.
• Extended work hours, including evenings and weekends, may be required.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

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