Senior Business Systems Analyst

Salesforce, Inc..
Eastern Ontario
CAD 70,000 - 110,000
Job description

The Global Incentive Compensation (GIC) Business Systems Solutions Analysis team is seeking an experienced senior analyst
to manage the end-to-end delivery of changes or new initiatives that impact our Compensation technology ecosystem. The
Business Systems Analysis Team is responsible for ensuring our systems are updated to meet annual Go-to-Market business
requirements and new acquisition integrations and bring forward-thinking innovations to enhance our operations or sales
experience.
You will utilize your deep technical competencies and functional business expertise to identify, evaluate, and develop systems
and procedures that meet business user requirements and stay in sync with general IT and Finance audit guidelines. To do this
successfully, you will work closely with multi-functional teams to understand business needs, and IT development to provide
automated solutions. An ability to understand business process issues and communicate technical solutions to the internal stakeholders is essential to your success in this role.


Responsibilities:

  • Collaborate with internal partners and document product requirements: business and functional/non-functional
  • Develop and document project metrics with the core team and project management office
  • Document supporting details to requirements such as process diagram and data flow diagrams and data mapping
  • Complete as product owner in the Agile process from requirements gathering to deployment:
  • Deliver quality and clear user stories
  • Effective refinement of user stories with development and QA teams
  • Effectively prioritize work for the scrum team
  • Liaise between collaborators and Business Technology to ensure requirements are complete and fully developed as specified
  • Coordinate End-to-End testing and User Acceptance Testing with all partners. This includes: Setting up testing timeline, testing scope, identify testers and their responsibilities
  • Setting up checkpoints and triage for bugs and change requests
  • Own and communicate status and timeline of assigned projects to project core team and leadership
  • Ensure new processes and changed processes are scalable and flexible to meet future business needs. Design
  • processes that can be implemented with minimal disruption to supporting systems and are cost effective.
  • This role will also support the Director with the portfolio management and prioritization of technology projects


Qualifications:

  • A minimum of 5 years of experience as BSA/product owner with technology projects is required.
  • Prior experience working as product owner on scrum teams
  • Experience working on Salesforce platform
  • Excellent oral and written communication skills, including presentation skills and process documentation
  • Experience working with IT development staff on software development projects: displays solid understanding of basic
  • data model, data dependencies, and system integrations
  • Strong analysis, project management, and reporting capabilities
  • Experience in incentive sales compensation is preferred
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