Senior Business Systems Analyst

Simon Fraser University; Burnaby; Hybrid; CAD 99,000 - 120,000; Full time

Job summary

A leading research university in Metro Vancouver is seeking a Senior Business Systems Analyst to support the development and enhancement of its academic management system. Candidates should have at least 8 years of experience in business systems analysis and be well-versed in enterprise applications. This role offers a hybrid work arrangement and a supportive environment focused on work-life balance and professional growth.

Benefits

Extended health and dental plans

Professional development funds

Hybrid work arrangements

Qualifications

• 8 years of experience as a Business Systems Analyst.
• Experience with enterprise applications in higher education or public sector.
• Ability to conduct complex business and system process analyses.

Responsibilities

• Support development and enhancement of eTRACS system.
• Engage stakeholders and translate business processes into digital solutions.
• Ensure solutions align with institutional needs.

Skills

Business analysis

Customer service

Project management

Analytical reasoning

Education

Bachelor's degree in Business Administration or related field

Job description

Union / Affiliation : Administrative and Professional Staff (APSA)

Pay range : $99,865 to $119,148 annually

Department : SFU Department of IT Services - Academic Management Systems

Position Grade : 12

Number of Openings : 2

Biweekly Hours : 72

Who We Are

Simon Fraser University is a leading research university committed to creating an inclusive and sustainable future. Our purpose is to generate and connect knowledge, learning, and community for meaningful impact. We foster excellence, innovation, belonging, and community in all our endeavors.

Academic Management Systems, part of SFU's IT Services, collaborates with Faculties and Faculty Relations to deliver systems supporting academic operations. Our agile, cross-functional teams of analysts, developers, and QA specialists focus on building user-centered IT solutions that streamline processes, enhance efficiency, and improve the SFU experience for faculty and staff.

SFU is initiating a three-year digital transformation through the Integrated Faculty Management System (IFMS) program, aiming to modernize workflows across academic and administrative domains and support the university’s mission.

About the Role

The Senior Business Systems Analyst supports the development and enhancement of eTRACS, SFU’s academic management system, within the IFMS program. This role involves detailed business analysis, system design, testing, and change management to ensure new modules and enhancements meet institutional needs. The analyst collaborates with Faculty Relations, academic units, and technical teams to translate complex business processes into effective digital solutions. The position also involves stakeholder engagement and ensures the delivery of scalable, user-focused functionalities in an Agile environment.

Qualifications

• Bachelor's degree in Business Administration, Management Information Systems, HR Management, or a related field, along with eight years of experience as a Business Systems Analyst working with enterprise applications, preferably in higher education or the public sector, or an equivalent combination of education and experience.
• Deep understanding of policies related to academic and human relations, collective agreements, academic planning, reporting, budgeting, research, and teaching to lead academic systems development and data services.
• Strong business analysis skills with a proven track record of conducting complex business and system process analyses to ensure solutions align with long-term strategies.
• Effective project management skills with the ability to handle multiple tasks successfully.
• Excellent customer service, interpersonal, teamwork, and mentorship skills.
• Strong analytical reasoning, problem-solving, time management, and organizational skills.

What We Offer

At SFU, we value our employees and support a healthy work-life balance, professional growth, and a safe, respectful workplace. Our benefits for temporary employees in the APSA include:

• An additional 7% pay in lieu of benefits and 8% vacation pay
• Employer-paid extended health and dental plans
• Professional development funds (minimum contract of 1 year)
• Hybrid work arrangements for eligible positions

Additional Information

The initial assignment is 18 months, with potential extension up to 36 months.