Senior Business Strategy & Operations Manager (AM Focused)

Motive; Canada; Remote; CAD 156,000 - 193,000; Full time

Job summary

A leading SaaS company is seeking a Senior Business Strategy & Operations Manager to enhance revenue growth through data-driven insights and effective collaboration with sales leadership. This role requires extensive experience in Field Sales/Revenue Operations, particularly in a high-growth SAS environment. You will manage sales operations processes, develop dashboards, and provide actionable insights. The position offers a competitive salary range of CAD 156,000 - 193,000 and comprehensive benefits including health and wellness programs.

Benefits

Health care benefits

Paid time off

Life insurance

401k contribution

Qualifications

• 7+ years of Field Sales/Revenue Operations experience at a SaaS company.
• Experience with Account Management and Customer Success functions.
• Ability to operate with minimal guidance and prioritize multiple projects.

Responsibilities

• Serve as the primary sales operations business partner.
• Own and drive Account Management business review cadences.
• Own key reports and dashboards for the Account Management team.
• Drive churn forecasting and analysis.
• Partner with cross-functional teams on strategic projects.

Skills

Field Sales/Revenue Operations experience

Exceptional spreadsheet and data management skills

Salesforce reports and dashboard building

Partnering with Sales Leadership on initiatives

Self-starter with initiative

Ability to prioritize workload

Expert in Excel and Google Sheets

Tools

Salesforce

Tableau

G-Suite

Job description

Senior Business Strategy & Operations Manager (AM Focused)

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Sales Strategy & Operations at Motive drives the strategy, execution, and scale of Motive’s revenue growth. We are looking for a Senior Sales Strategy & Operations Manager - SMB, CMRL Account Management/Retention (individual contributor) who will bring innovation, experience, and a fresh perspective to our team. Your ability to think strategically, adapt quickly, and get things done will earn credibility with all levels of the organization. This role will bring a data driven perspective to forecasting, pipeline generation and management, and other sales metrics. You will collaborate closely with the SMB/Commercial & Mid Market Sales Operations team, Sales Leadership, and the broader Go-to-Market organization.

What You'll Do:

• Serve as the primary sales operations business partner to the SMB/Commercial/Mid Market Account Management organization
• Own and drive Account Management business review cadences. Pinpoint drivers of performance and lead initiatives to increase growth and efficiency and reduce churn
• Own key reports and dashboards for the Account Management team (Salesforce, G-Suite, Tableau)
• Drive churn forecasting and analysis with GTM leadership
• Partner with cross functional teams to scope and execute strategic projects to reduce workflow friction and inefficiencies for the sales organization
• Manage weekly and monthly business processes, escalating deviations from goals and expectations
• Be the connective tissue between sales and the rest of the Enterprise business
• Become a trusted advisor for sales leadership, offering an operational lens on how to tackle business problems at scale

What We're Looking For:

• 7+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company within the Enterprise segment, including experience with Account Management and Customer Success functions
• Exceptional spreadsheet and data management skills to quickly structure analyses, answer key business questions, and drive decision making
• Experience in building Salesforce reports and dashboards, knowledge of how SFDC applications integrate with each other, and ability to enable sales on SFDC best practices and related tools
• Experience partnering with Sales Leadership on initiatives such as weekly forecasting, territory alignment, ROE, QBRs and other related projects
• Demonstrated ability to be a self-starter — take initiative to own projects and operate with minimal guidance
• Ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment
• Expert in Excel, Google Sheets, analysis, and ability to draw insights from unfamiliar data
• Remote: Anywhere in USA or Canada

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution. Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

Canada: CAD 156,000 - 193,000

Motive is an equal opportunity employer and we welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. Motive’s policy is to require that employees be authorized to receive access to Motive products and technology.