Senior Business Solutions Consultant

Starr Underwriting; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A Canadian Insurance Company seeks a Senior Business Solutions Consultant in Montreal. This pivotal role involves leading projects, identifying business improvements, and collaborating across departments. Candidates should have a university degree in business, 7+ years of project management experience, and be proficient in English. The company offers competitive compensation, including salary, bonuses, and wellness programs.

Benefits

Comprehensive salary and bonus structure

Paid time off and pension benefits

Health programs and flexible work options

Qualifications

• 7+ years of experience in project management or business problem-solving.
• PMP certification required; Lean Six Sigma or PROSCI are assets.
• Strong business acumen and analytical thinking skills.

Responsibilities

• Lead multiple projects, managing timelines, budget, and scope.
• Identify improvement opportunities using structured approaches.
• Collaborate with departments designing value-maximizing recommendations.

Skills

Project management

Change management

Lean Six Sigma

Analytical skills

Interpersonal skills

Education

University degree in business or related discipline

Tools

Microsoft Office (Visio, MS Project, Word, Excel, PowerPoint)

Job description

Company: Sovereign

Department: Strategic Execution

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset

Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

The Senior Business Solutions Consultant is a key role within the Strategic Solutions team at Sovereign. This role supports different business areas throughout the lifecycle of an improvement – opportunity identification, development & deployment, sustaining the improvement, and monitoring success.

This multi-skilled role is critical in achieving objectives through solutioning of business problems, project delivery, and change management. You will identify, own, and implement initiatives that solve departmental and cross-functional business problems with sustained benefits realization. As a self-starter with influencing and facilitation skills, you will develop relationships across the organization and contribute to a collaborative environment.

How you will create impact:

• Manage multiple projects simultaneously, leading all phases from initiation to closure, managing timelines, budget, and scope for each.
• Lead end-to-end projects and diagnostics to identify improvement opportunities using structured approaches like design thinking, customer journey mapping, or lean six sigma.
• Perform analysis to support business case development and benefits realization.
• Collaborate with multiple departments, engaging all levels of employees to design recommendations that maximize value. Facilitate sessions for process mapping, problem-solving, and waste identification.
• Identify metrics to measure and sustain results, defining KPIs and scorecards using VOC, data collection, and process capability studies.
• Support project transition into business-as-usual, coaching leaders and staff on lean management practices to sustain improvements.

How you will succeed:

• You thrive on leading and motivating others to embrace accountability and deliver excellent client experiences.
• You ensure actions align with the company’s purpose, vision, and values, even under challenge.
• You guide others through change, fostering a culture open to new opportunities and innovations.
• You value diverse perspectives and encourage collaborative dialogue for creative solutions.

To join our team:

• University degree in business or related discipline.
• 7+ years of experience leading complex projects, solving business problems, or in management consulting, with skills in process improvement, project management, change management, financial acumen, and strategic thinking.
• Project Management certification (PMP) required; Lean Six Sigma or equivalent, and PROSCI certification are assets.
• Knowledge of finance, accounting, and strategic planning is an asset.
• Expertise in applying lean six sigma and project management methodologies to ensure benefits are achieved on time and within budget.
• Strong business acumen with strategic, analytical, and critical thinking skills.
• Excellent interpersonal, facilitation, and communication skills (oral and written).
• Ability to influence and manage expectations across all organizational levels in a matrix environment; experience influencing leadership to adopt new ways of working.
• Proficiency with Microsoft Office tools (Visio, MS Project, Word, Excel, PowerPoint).
• This role primarily involves working with non-francophone groups outside Québec, requiring proficiency in English. Non-French duties are not assignable to other team members.

What you need to know:

• You may handle sensitive information requiring confidentiality and discretion.
• You will undergo a criminal record and background check if selected.
• Travel may be required occasionally.

What's in it for you?

• Challenging work where you can contribute your expertise, creativity, and passion.
• Comprehensive rewards including salary, bonus, paid time off, pension, and benefits.
• Focus on your well-being with health programs and flexible work options.
• Work with an inclusive team that inspires and supports each other.
• Organizational commitment to sustainability and charitable giving, impacting communities positively.