Senior Business Solutions Analyst, Student Information Systems

University of Alberta Careers; Edmonton; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

University of Alberta Careers is seeking a Senior Business Solutions Analyst to lead complex requirements analysis, re-engineer business processes, and design robust IT solutions within Enterprise Applications. You will work with university stakeholders across faculties to deliver impactful system improvements and project deliverables.

The role involves collaboration with internal teams, external partners, and production support to ensure reliable IT services at the University of Alberta,

Responsibilities

• Lead complex business requirements analysis and process re-engineering.
• Collaborate with Enterprise Applications team and campus staff on solution design and implementation.
• Support production operations and participate in project delivery.

Job description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton and Enterprise Square.

Information Services and Technology (IST) is the central support group for the university's technological landscape. IST plays a pivotal role in ensuring the evolution and smooth operation of technology for teaching, learning, research and working at the University of Alberta. Beyond having expansive technical expertise, IST fosters a supportive environment where our staff values include compassion, connection, collaboration, creativity and courage. If you are passionate about leveraging technology to empower education, research and to drive institutional excellence, join us and be part of shaping the future of the University of Alberta through innovative IT solutions.

Reporting to the Service Delivery Manager (SDM) of Student Information Systems within the Enterprise Applications portfolio, the Senior Business Solutions Analyst leads complex business requirements analysis, business process re-engineering and solution design. The Senior Business Solutions Analyst works collaboratively with members of the Enterprise Applications team, college/faculty staff, business services teams (including Chief Transformation Office, Office of the Registrar, Shared Services, Graduate & Postdoctoral Studies, Online & Continuing Professional Education, Student Success Centre) in the discovery of institutional solutions, definition of enhancements, process & solution design, training & procedure development, solution testing, solution issue resolution and develops communications of solution changes to the University community.

Enterprise Applications is responsible for the delivery, support and maintenance of institutional core applications (including but not limited to PeopleSoft Campus Solutions/Human Capital Management/Financials, Tribal SITS Vision) and integration services with extended solutions (such as Slate, PayMyTuition, Orbis, Symplicity, Blackbaud and Infosilem). The Senior Business Solutions Analyst will liaise with internal teams, external vendors, college/faculty staff and business service staff to provide application support services, execute on operational service/change requests and participate in the delivery of projects that support the strategic direction and institutional objectives. The incumbent will actively participate in production operations, solution enhancements, application upgrades and new development projects relating within the responsibility Enterprise Applications.