Senior Business Operations Analyst

Scotiabank; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Toronto is looking for an individual to join their Strategy and Operations Team. The role includes supporting the Records & Information Management Program and performing analysis for policy implementation. The ideal candidate will have experience in business planning, strong communication skills, and the ability to work both independently and collaboratively. This position offers a chance to contribute to an inclusive and high-performing culture.

Qualifications

• 1-2+ years of experience with planning/analysis of business requirements for policy implementation.
• Ability to analyze complex situations and problems using multiple sources of information.
• Ability to work independently or with minimal direction.

Responsibilities

• Support the roll-out of the Records & Information Management Program.
• Document processes and procedures and communicate them to stakeholders.
• Improve business process flows, including Agile methodologies.

Skills

Excellent written communication

Excellent verbal communication

Analytical skills

Teamwork

Independence

Education

University Degree or College Diploma

Job description

Requisition ID: 232005

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
Contributes to the overall success of the Strategy and Operations Team within CID&A, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. As well, the incumbent manages ongoing governance and oversight activities, in compliance with governing regulations as well as internal policies and procedures.

Accountabilities

• Support the roll-out of the Records & Information Management Program
• Support in Portfolio Management Office activities of governed projects
• Support in the creation of ad-hoc reports for the different Business Operations workstreams
• Document processes and procedures and communicate them to stakeholders.
• Improve business process flows, including Agile methodologies
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Champions a high-performance environment and contributes to an inclusive work environment.

Education / Experience / Other Information

• University Degree or College Diploma
• 1-2+ years of experience with planning/analysis of business requirements for policy implementation
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at creative solutions
• Ability to work as part of a team, as well as work independently or with minimal direction

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.