Senior Business Manager

Senior Business Manager, Office of the President & CEO, Canada

Join us as a Senior Business Manager to make more of your specialist expertise and experience.

About the role

Reporting directly to the President and CEO of AIG Canada, the Senior Business Manager is a key member of the leadership team responsible for influencing our profitable business growth by ensuring the implementation and evaluation of business line, country, and cross-regional strategies and performance objectives. Drawing on strong understanding of business strategy, drivers, and competitive landscape, this role will be empowered to help measure performance and support portfolio management, strategy, and execution using insights derived from the analysis of AIG exposure, claims, operational and financial data, as well as data sourced from third parties, to ensure AIG Canada develops and executes on its growth and profitability goals through underwriting excellence and market leadership.

The ideal candidate will blend communication, solid analytical, project management, and influencing skills, with strong business acumen, decision-making process, and a knack for using data, analytics and KPIs to uncover opportunities for adjustment or improvement. This person will be an important liaison acting on behalf of the President & CEO, Canada, constantly looking for ways to increase collaboration and integration across Canada and North America in pursuit of One AIG goals.

The role will have a Business Analyst as a direct report.

How you will create an impact

• Business and strategic alignment
  • Engage and collaborate effectively with business and functional leaders across Canada, to articulate a shared vision and support action plans to deliver market-leading performance.
  • Take a portfolio view across business lines to capture insights, perceive risks, and identify opportunities inherent in a dynamic business, economic, regulatory, and competitive environment, ensuring holistic value delivery to our clients and key broker partners.
  • Facilitate alignment across Underwriting, Distribution, Claims, Finance, Actuarial, HR and others to promote One AIG vision.
  • Support communication and alignment of strategy across the Canadian Business.
  • Enhance portfolio management tools and application to encourage optimal portfolio distribution and capital allocation.
  • External market awareness, following market trends, results.
  • Assist the President & CEO, Canada, as needed, to prepare and deliver external presentations to key partners, clients, or industry events.
  • Participate in Canada ELT, member of SLT, leading Canada UW Meetings.

• Planning and execution
  • Assist the President & CEO, Canada, in tracking key strategic initiatives, communicating, marshalling resources, facilitating execution, identifying and proposing corrections and tactical initiatives as needed, and measuring results.
  • Coordinate the planning process in partnership with Finance and LOB strategy owners, helping to define and measure KPIs and milestones to drive accountability.
  • Participate in the Business Review process, including giving guidance on structure and content, capturing insights and making connections across lines.
  • Ensure all Canadian Strategic Initiatives and CEO Priorities are coordinated, tracked and executed.
• Data and reporting
  • Oversee with FP&A regular business performance and ad-hoc reporting, including defining, compiling, analyzing, and/or synthesizing data Monthly Reporting to NA Leadership.
  • Collaborate with and on behalf of business lines with the Global Data Office to ensure data and KPIs are accessible and actionable, leading from insights to impact.
  • Promote continuous improvement of data accuracy, quality, and relevancy through influence leadership of Business, Distribution, and Operations partners.

What you’ll need to succeed

• 10+ years of commercial insurance expertise and leadership, including strong understanding of Canadian market segmentation, portfolio management, acquisition, and distribution.
• Proven influence skills in communicating corporate vision, facilitate cooperation, drive effective change, and develop regional capabilities.
• Strong financial and business acumen, client centricity, ownership mentality, and balanced orientation towards growth & profitability.
• Excellent interpersonal skills and executive credibility, including the ability to build relationships at all levels internally and externally with customers and intermediaries.
• Strong problem solving and conflict resolution.
• Organizational intelligence with track record of stakeholder management and leadership in a large, global, matrixed environment.
• Execution orientation, attention to detail, and ability to prioritize and keep track of multiple concurrent initiatives and deliverables.
• Data fluency and reporting aptitude to tell a business story and make recommendations based on numbers and insights.
• Personal alignment with AIG Purpose & Values, including our commitment to help clients and partners discover new potential through delivery of deep expertise and insights, solutions that unlock value, and end-to-end support.

Ready to maximize your impact? We would love to hear from you.