Senior Business Enablement Analyst

Gore Mutual Insurance; Cambridge; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Gore Mutual Insurance is seeking a Senior Business Enablement Analyst for its EPMO team. This role involves defining and delivering solutions to business problems, engaging with stakeholders to ensure alignment with objectives, and driving innovation through technology and process improvement. The successful candidate will play a crucial role in building out this new function within the company.

Qualifications

• 5-10 years of work experience in business analysis.
• Experience in providing technical and non-technical solutions.
• Proficiency in documenting and designing processes.

Responsibilities

• Engage with stakeholders to gather requirements and align with business objectives.
• Conduct feasibility studies and develop process maps for proposed solutions.
• Collaborate with technical teams to ensure alignment with business requirements.

Skills

Business analysis

Critical thinking

Creative problem solving

Value and data-driven decision making

Education

Undergraduate Degree

Job description

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

Senior Business Enablement Analyst

Gore Mutual’s EPMO team is expanding! We are looking to add a new Senior Business Enablement Analyst to our team. This role focuses on defining, analyzing, and delivering quick-win solutions (both tech and non-tech – including GenAI) to solve business problems and pain points. As this is a new role/function, the successful candidate will need to build out this role in alignment with the Director.

What will you do?

• Engage with stakeholders to gather detailed requirements and understand their needs and expectations for both tech and non-tech quick wins -including GenAI solutions- ensuring they align with business objectives and use cases.
• In partnership with Business Architecture and, at times, the Manager, Strategic Enablement, contribute to or create solution proposals, including technical and non-technical options, for stakeholder review and approval.
• Conduct feasibility studies to assess the practicality and potential impact of proposed solutions.
• Develop process maps and workflows to visualize current and proposed processes, identifying areas for improvement.
• Define the terms of proof of concept models to validate the functionality and effectiveness of proposed solutions.
• Work closely with technical teams to ensure alignment between business requirements and technical implementation.
• Use relevant data to identify trends, patterns, and insights that can inform solution design and decision-making.
• Partner with security and Enterprise Risk Management to assess implications of proposed solutions, ensuring they meet organizational and regulatory standards.
• Work with Architecture and vendors to design and develop GenAI solutions, ensuring they meet business requirements and quality standards.
• Define and execute testing to ensure GenAI solutions are robust, reliable, and meet user expectations.
• Follow IT Change management procedures for any implementations.
• Monitor the performance of deployed GenAI solutions, identifying areas for improvement and implementing necessary optimizations.
• Ensure all GenAI solutions comply with relevant regulations and security standards, protecting sensitive business data and ensuring ethical AI practices.

What will you need to succeed?

• Undergraduate Degree
• More than 5 years, up to 10 years of work experience
• Proficiency in business analysis, documentation & Process design
• Experience providing input for technical and non-technical solutions
• Familiarity with creating GenAI solutions that meet business needs and quality standards or the ability to develop this knowledge
• Experience working with different people to understand and document what problem they are looking to solve in order to identify solutions, ensuring these needs match the business goals
• Proficiency in critical thinking and creative problem solving
• Creative problem solving
• Input to change impact assessment and rollout
• Value and data-driven decision making
• Experience in P&C Business preferred

Please note that this role operates in a hybrid environment, with one day a week expected in our Cambridge, Ontario office or Toronto, Ontario Office.

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#INDHP

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

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