Senior Business Analyst, Human Resource Projects

Intact Financial; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to enhance employee experience through effective process development and collaboration. In this pivotal role, you will bridge communication between departments and the HR community, ensuring clarity in requirements and fostering a collaborative environment. You'll facilitate workshops, document processes, and support project management initiatives to drive engagement and efficiency. This innovative organization values employee well-being and offers a hybrid work model, empowering you to thrive both personally and professionally while making a meaningful impact in the workplace.

Benefits

Financial rewards program

Employee Share Purchase Plan

Flexible work arrangements

Extra days off

Annual wellness account

Access to virtual healthcare

Dynamic workplace learning ecosystem

Inclusive employee-led networks

Community Impact program

Qualifications

• 3+ years experience as a Senior Business Analyst required.
• Bilingual in French and English is necessary for collaboration.

Responsibilities

• Identify needs and translate them into specifications.
• Facilitate workshops and gather feedback from stakeholders.
• Support project management and communicate progress.

Skills

Communication Skills

Analytical Skills

Facilitation Skills

Problem-Solving

Time Management

Initiative

Education

Bachelor's Degree in a relevant field

Tools

PowerPoint

Excel

Visio

Workday System

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Are you an expert in identifying and synthesizing complex requirements into clear specifications? Do you thrive in collaborative and demanding environments? Are you seeking an organization that prioritizes both employee well-being and outstanding customer experience? The large Corporate Human Resources team is the perfect place for you! We are looking for a Senior Business Analyst who will play an important role within our Employee Experience team!

As a Business Analyst, you play a crucial role in developing the best processes and continuously improving the employee experience. You will also act as a liaison between different departments and the HR community. You will gather requirements from various business units through active listening and by asking questions to identify the "why," all while building trust and fostering a collaborative approach with various stakeholders.

What you’ll do here:

1. Accurately identify needs while being a point of reference.
2. Champion the vision by translating needs into specifications and creating a realistic project plan and timeline.
3. Facilitate workshops to capture notes on operational processes and systems.
4. Serve as an intermediary between users and managers at different hierarchical levels.
5. Act as a link between business units and the HR community.
6. Gather and consolidate feedback from various specialists on specific topics.
7. Collaborate on change management initiatives.
8. Evaluate and document results, and plan risk mitigation.
9. Communicate project progress to stakeholders.
10. Support project management to maximize team engagement and efficiency.
11. Produce necessary documentation to help advance projects.
12. Participate in planning, demonstrations, committees, and retrospectives.

What you bring to the table:

1. Minimum of 3 years of relevant experience as a Senior Business Analyst.
2. Excellent oral and written communication skills.
3. Bilingualism in French and English is required considering the necessity to interact on a regular basis with colleagues across the country.
4. Strong presentation and facilitation skills, and proficiency in PowerPoint, Excel, and Visio.
5. Advanced analytical skills facilitating problem-solving.
6. Demonstrated ability to effectively cope with change.
7. Initiative and autonomy.
8. Excellent time management and prioritization skills.
9. Experience in Human Resources and with the Workday system is an asset.
10. Knowledge of property and casualty insurance and Intact is an asset.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

1. A financial rewards program that recognizes your success
2. An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
3. An extensive flex pension and benefits package, with access to virtual healthcare
4. Flexible work arrangements
5. Possibility to purchase up to 5 extra days off per year
6. An annual wellness account that promotes an active and healthy lifestyle
7. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
8. A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
9. Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
10. Inspiring leaders and colleagues who will lift you up and help you grow
11. A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.