Senior Business Analyst - Case Management Modernization

MDOS Consulting; Ottawa; Remote; CAD 110,000 - 140,000; Full time

Job summary

MDOS Consulting seeks a Senior Business Analyst to support a client in Ottawa, ON. The role requires English language proficiency, Reliability clearance, and an on-site presence when requested.

The candidate should have extensive experience in gathering requirements, modeling business processes, and advising on modernization initiatives. Responsibilities include documenting functional and non-functional requirements, performing cost analyses, and translating business needs into detailed

Qualifications

• Minimum 10 years of BA experience within the last 15 years.
• Experience documenting functional and non-functional requirements.
• Proficient in business process modeling and fit-gap analysis.
• Ability to articulate total cost of ownership, implementation timelines, and measurable outcomes.
• Experience managing scope creep and timeline slippage in complex modernization projects.
• Experience writing business case documents and converting requirements into functional specifications.

Responsibilities

• Gathering and documenting business requirements (functional and non-functional).
• Developing business process modeling and diagrams.
• Performing fit-gap and option analyses with recommendations for senior management.
• Articulating TCO, timelines and measurable business outcomes for digital modernization initiatives.
• Managing scope creep and timeline slippage in complex modernization assessments.
• Writing Business Case documents and translating requirements into functional specifications.

Skills

Business analysis

Requirements gathering

Process modeling

Documentation

Stakeholder management

Cost analysis

Option analysis

TCO estimation

Project timelines

Education

Post-secondary degree in IT or business analysis

Diploma (2-3 years) in IT or business analysis

BSc in Engineering accepted

Job description

MDOS Consulting seeks a Senior Business Analyst to support a client in Ottawa, ON. The role requires English language proficiency, Reliability clearance, and an on-site presence when requested.

The candidate should have extensive experience in gathering requirements, modeling business processes, and advising on modernization initiatives. Responsibilities include documenting functional and non-functional requirements, performing cost analyses, and translating business needs into detailed