Senior Business Analyst, Business Design

Thomas Reuters; Toronto; Hybrid; USD 72,000 - 134,000; Full time

Job summary

Join a forward-thinking company as a Senior Business Analyst in Global Design, where you will play a pivotal role in reshaping and standardizing operations. This position offers a unique opportunity to enhance customer experiences and drive impactful business designs. Collaborate with diverse teams and utilize your critical thinking skills to influence organizational change. With a focus on continuous learning and growth, you will thrive in a dynamic environment that values innovation and inclusion. If you are passionate about business design and eager to make a real-world impact, this is the perfect opportunity for you.

Benefits

Flexible Work Arrangements

Comprehensive Benefits Package

Career Development Programs

Paid Volunteer Days

Mental Health Days Off

Qualifications

• 4+ years of experience in business analysis or management consulting.
• Strong analytical skills and project management experience.

Responsibilities

• Develop high-level business designs and service blueprints.
• Collaborate with teams to deliver cohesive business designs.

Skills

Business Analysis

Project Management

Critical Thinking

Stakeholder Engagement

Analytical Skills

Education

Bachelor's Degree in Business or related field

Job description

Note:This role is centered on business architecture and design. It is not a technical position, and candidates with backgrounds primarily in business systems analysis or technical business analysis may not be the ideal fit.

At Thomson Reuters, our Global Design team within Business Architecture is instrumental in driving our transformation into an AI and content-driven technology enterprise. We aim to enhance strategic decision-making, prioritization, and business design by employing industry-standard frameworks and tools to foster enterprise-wide alignment and elevate both customer and colleague experiences.

Our primary focus is developing comprehensive business designs that address specific organizational needs. These designs set the direction, standards, and boundaries for detailed business and system requirements, crucial for implementation. They are vital in achieving alignment on future state standardization, especially where significant variances currently exist across segments, products, and geographies.

About the Role

As a Senior Business Analyst in Global Design, you will be central to reshaping and standardizing our global operations. Collaborating closely with the Global Design team and stakeholders across various functions—including commercial excellence, customer-to-cash, finance, enterprise architecture, and sales—you will align individual business requirements with broader strategic objectives.

This role offers a unique opportunity to gain insights into Thomson Reuters’ diverse operations and contribute to enhancing customer and user experiences. Your critical thinking and stakeholder engagement skills will be pivotal in driving impactful business designs and facilitating organizational change.

Primary Responsibilities

• Develop high-level business designs encompassing business requirements, service blueprints, standardized definitions, and process maps.

• Collaborate with business architects and cross-functional teams to deliver cohesive business designs.

• Conduct interviews and facilitate workshops with subject matter experts to define and validate designs and requirements.

• Apply critical thinking and industry best practices to manage ambiguity, challenge existing processes, and drive continuous improvement.

• Synthesize diverse perspectives to promote standardization and simplification.

• Analyze data to assess the impact of proposed changes.

• Independently plan and manage projects, ensuring alignment with broader programs and portfolios.

• Maintain ongoing engagement with key SME groups and provide regular updates.

• Report key developments to the Global Design team.

• Advocate for high-quality and consistent design activities across Thomson Reuters.

• Establish, validate, and monitor key metrics to track the impact and effectiveness of business designs.

• Continuously refine methodologies and frameworks for requirements gathering and definition.
  

About You

You are well-suited for the Senior Business Analyst, Global Design role if you possess:

• A minimum of 4 years of relevant experience in management consulting, business analysis, business architecture, or process mapping.

• Strong analytical skills with a focus on business analysis.

• Proven experience managing projects involving multiple internal stakeholders.

• Structured and critical thinking abilities to navigate ambiguity and challenge the status quo.

• Experience in strategic thinking and influencing organizational change.

• Initiative and the ability to drive improvements independently.

• Confidence in facilitating workshops with diverse stakeholder groups.

• A track record of effective collaboration across teams and organizations.

• Strong communication skills, capable of delivering expert-level and management presentations.

• A keen interest in end-to-end business processes, business design, and analysis.

• Comfort in working within a fast-paced and dynamic environment.

• A collaborative and team-oriented mindset.

• Energy, enthusiasm, and strong relationship-building skills.

• Experience in a large software or business information company is advantageous.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.
For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.