Senior Business Analyst (Bilingual Spanish/English)

International Financial Data Services (IFDS); Toronto; Ibrido; CAD 88.000 - 112.000; Tempo pieno

Descrizione del lavoro

IFDS is seeking a Senior Business Analyst to lead medium-sized client onboarding, conduct due diligence, and define operating models for onboarding projects. You will translate complex regulatory and business changes into clear requirements and collaborate with clients, partners, and internal teams in English and Spanish.

The role requires strong stakeholder management, process mapping, and the ability to drive project delivery in a fast-paced financial services environment.

Competenze

• Minimum three years of relevant industry experience.
• Fluency in both English and Spanish with strong communication skills.
• Demonstrated ability to facilitate meetings and gather requirements in both languages.

Mansioni

• Lead business analysis activities for medium-sized client onboarding initiatives.
• Conduct due diligence and define target operating models for new implementations.
• Gather, analyze, document, and validate business requirements.
• Translate changes into actionable requirements and assess impact on clients and processes.
• Collaborate with stakeholders to ensure clear, consistent interpretation of requirements.
• Facilitate meetings and workshops in English and Spanish as needed.

Conoscenze

Bilingual English and Spanish

Meetings facilitation

Requirements gathering

Stakeholder management

Analytical thinking

Formazione

University degree or equivalent

Strumenti

iFAST

Descrizione del lavoro

Who We Are

With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.

Permanent

30 Adelaide Str, East

Toronto, Ontario, M5C 3G9

Canada

Who We Are

With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.

Imagine Yourself at IFDS

Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.

Role Overview

The Senior Business Analyst serves as the Business Analyst lead for medium-sized client onboarding initiatives. This role is responsible for conducting due diligence activities, defining target operating models, gathering and documenting business requirements, and supporting the configuration of iFAST solutions. The incumbent leverages bilingual English and Spanish communication skills to effectively support clients, stakeholders, and project teams throughout the onboarding lifecycle.

• Lead business analysis activities for medium-sized client onboarding initiatives.
• Conduct due diligence reviews and define target operating models for new client implementations.
• Gather, analyze, document, and validate business requirements.
• Translate business, operational, and regulatory changes into clear and actionable requirements.
• Assess the impact of proposed changes on clients, products, processes, and systems.
• Collaborate with internal and external stakeholders to ensure requirements are clearly understood and consistently interpreted.
• Facilitate meetings, workshops, and requirements-gathering sessions in both English and Spanish, as required.
• Communicate effectively with English- and Spanish-speaking clients, stakeholders, and project teams.
• Develop and maintain business analysis documentation in accordance with established standards and best practices.
• Provide regular project status updates and reporting to key stakeholders.
• Ensure solutions are effective, sustainable, and aligned with business objectives.
• Identify, assess, and elevate project risks and issues while developing appropriate mitigation plans.
• Apply business analysis methodologies, tools, and processes to support successful project delivery.
• Contribute to the continuous improvement of business analysis frameworks, templates, and documentation standards.
• Evaluate the feasibility and practicality of proposed solutions, considering risks, impacts, and trade-offs.
• Maintain an understanding of applicable regulatory requirements, industry standards, and client product offerings, including CLHIA, National Instruments, FundSERV, IACC, IFIC, and Federal and Provincial regulations.
• Support project teams and stakeholders throughout implementation and onboarding activities.

Minimum Qualifications

• Minimum three (3) years of relevant industry experience.
• University degree or an equivalent combination of education and experience.
• Fluency in both English and Spanish, with exceptional verbal and written communication skills.
• Demonstrated ability to facilitate meetings, gather requirements, and prepare business documentation in both English and Spanish.
• Strong business analysis, requirements gathering, and process mapping skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Strong project management and organizational skills.
• Excellent stakeholder management, facilitation, and negotiation skills.
• Demonstrated ability to build relationships, influence stakeholders, and collaborate across teams.
• Excellent time management skills with the ability to manage multiple priorities and deadlines.
• Demonstrated initiative and accountability, with the ability to work independently.
• Strong client-focus and commitment to delivering high-quality solutions and service.
• Demonstrated adaptability and resilience in ambiguous, fast-paced, and changing environments. Proven ability to assess risk, evaluate options, and make informed business decisions.
• Strong knowledge of iFAST.

Nice to Have

• CBAP/PMI-PBA certification
• IFIC Operations and Procedures course
• Financial industry certification (CSC/CFA)

AODA Statement

IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Salary Range

Pay Range (CAD $): 88,000 -112,000

The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate’s skills and experience, job-related knowledge, and other specific business needs.

IFDS Provides

• Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
• Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
• Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
• Inclusive Culture: Our inclusive work environment supports equity and values diversity
• Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
• Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs

Section: Client Experience Operations