Senior Business Analyst - 5G Industry Solutions Project Management Office

Intello Technologies Inc.; Saint John; Hybrid; CAD 72,000 - 108,000; Full time

Job summary

A leading technology solutions provider is seeking a Senior Business Analyst to join their 5G/Industry Solutions Project Management Office. This role involves fostering collaboration across teams, enabling business processes, and developing service offers with a strong focus on customer experience. Candidates should have expertise in operational applications, excellent analytical skills, and relevant certifications. A competitive salary and generous benefits package are offered, including remote work flexibility.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Company matched pension program

Opportunities for community involvement

Career growth and development opportunities

Qualifications

• Strong experience with operational applications and business products.
• Proven planning experience for service offers and stakeholder updates.
• Good understanding of project gating methodology.

Responsibilities

• Collaborate with teams to develop service offers.
• Enable business processes for product delivery.
• Lead cross-functional project initiatives.

Skills

Operational applications knowledge

Planning and readiness expertise

Analytical problem-solving skills

Strong presentation skills

Agile/Scrum knowledge

Relationship building and collaboration

Education

Business Analysis certification

SAFe certification

ITIL certification

Lean Six Sigma certification

PMP certification

Job description

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Senior Business Analyst - 5G Industry Solutions Project Management Office

Location:

Toronto, ON, CA Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA

Jobs by Category: Technology Solutions

Job Function: Planning and Analysis

Status: Full Time

Schedule: Regular

Description

Our team and what we’ll accomplish together:

We are looking for a dynamic Senior Business Analyst to join our 5G/Industry Solutions Project Management Office. Our PMO is focused on introducing next generation products and services in transformative ways while creating an amazing customer experience.

What you’ll do:

This is a career-shaping opportunity that will develop you into a strong leader at TELUS by working in and across our end-to-end business environment. We collaborate with many teams across the organization to bring to life TELUS products and services that deliver extraordinary customer experiences. As a Senior Business Analyst you will take on the rewarding yet challenging role of enabling those processes.

Qualifications

What you’ll bring:

• You have strong knowledge of operational applications, business products, and services
• You bring planning and readiness expertise for service offers including: requirements definition, stakeholder update presentations, user interfaces/processes, documentation, testing, communication on basic and/or individual components of projects, post launch stability, and ongoing evolution
• You understand processes and/or operational business readiness; you have a good understanding of project gating methodology and activities
• You possess analytical problem identification and problem solving skills; you have advanced ability to perform an appropriate level of assessment to recommend solutions; you make good decisions based on analysis, experience and judgment
• You have experience communicating effectively with leaders across different levels within the organization; you possess strong presentation skills
• You have knowledge of Waterfall, Agile (SAFe), Project Development Lifecycle, DevOps

The Spark You Bring

• You have an extraordinary ability to build relationships, collaborate, and influence across multiple teams
• You are self-motivated and can take decisive action by assessing risk-adjusted options and prioritization across a multiple of concurrent projects and workstreams
• You have a real passion for working in a dynamic, high performance culture and for building, operating, and transforming new businesses
• You have a focus on continuous learning and development across multiple domains including industry best practices, technology trends, and customer experience opportunities

You Likely Also Bring

• Certifications & Advanced Experience
• Business Analysis, SAFe, ITIL, Lean Six Sigma, or PMP certifications
• Experience in order-to-delivery and account lifecycle process development
• Strong technology/telecommunications background with strategic leadership experience

Salary Range: $72,000-$108,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefitssuch as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.