Senior Business Analyst

TD; Toronto; On-site; CAD 77,000 - 115,000; Full time

Job summary

TD is seeking a Senior Business Analyst in Toronto, ON to plan, manage and lead end-to-end requirements activities that drive value and support business OKRs. The role requires critical thinking, leadership, and strong collaboration across business and technology teams.

You will contribute to requirements quality and traceability, support Product Owner with planning ceremonies, and mentor junior analysts as part of a dynamic, cross-functional pod.

Qualifications

• Minimum 5-7 years as a Business Analyst delivering on large programs or projects.
• CBAP Certification is an asset
• SAFe Certification is an asset
• Deep knowledge of Personal Banking Products and Services is helpful
• Experience with Regulatory projects (AML/KYC, bills/regulations) is an asset
• Experience with Waterfall, Agile and SAFe methodologies (and ability to learn TD Scaled Agile Framework) is expected
• Strong collaboration, leadership and critical thinking skills
• Superior relationship management and problem-solving abilities

Responsibilities

• Plans, manages, and leads end-to-end requirements processes
• Analyzes impacts to customers, colleagues, stakeholders, processes and technology to achieve results
• Drives value propositions and success criteria aligned to OKRs
• Ensures alignment to requirements management framework across the pod
• Documents high-quality requirements with traceability and supports prioritization
• Mentors Junior BAs and Pod members
• Supports Product Owner with PI Planning and QB Review
• Collaborates across business, technology and biz-tech teams

Skills

Requirements management

OKRs alignment

Leadership

Stakeholder management

Job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Business Analyst (BA) plans, manages, and leads requirements activities to drive continuous value and support the achievement of business Objectives and Key Results (OKRs). The BA applies critical thinking and produces high-quality requirements that enable measurable business outcomes.

The Senior BA provides expertise in Requirements Management, alignment to OKRs, Operating Models, and Quality and Traceability Standards, while offering leadership that supports business benefits and operational efficiencies.

The Senior BA demonstrates the International Institute of Business Analysts' (IIBA) Core Competency Model standards.

Job Accountabilities :

• Plans, manages, leads and oversees the end to end requirements process
• Analyzes impacts to customers, colleagues, stakeholders, processes and technology solutions to achieve business results
• Supports and validates the creation of the right problem (value proposition)/opportunity statements to solve for
• Drives and validates tangible business benefits and success criteria to deliver value to customers/colleagues in conjunction with business segment OKRs
• Ensures alignment to requirements management framework to hold the Pod accountable for aligning to expected outcomes
• Elicits and documents high quality requirements with supporting documentation and end to end traceability that leads to increased pod velocity/value
• Owns and influences requirements prioritization
• Proactively identifies, documents and manages requirements related risks and key decisions
• Understands the link between portfolio investment, business/technology strategy, and target state
• Provides thought leadership and challenges the status quo
• Provides support to the Product Owner for Program Increment Planning and Quarterly Business Review
• Provides advisory support to Product Owner with the definition of goals, objectives, success criteria
• Connects the dots within/across business, technology and biz-tech teams
• Partners with Change/Channel partners and relevant teams to understand the perspectives of impacted groups on the change, potential gaps or resistance points
• Effectively navigates through complexity and ambiguity
• Impacts & influences to provide support to Leaders to make informed decisions
• Positively impacts collaboration and relationship management between the business and technology and champions Psychological Safety
• Reduces rework/wasted time through effective analysis
• Contributes to Sprint goals and velocity targets as applicable
• Leads requirements quality assessments to reduce risk, drive clarity and support effective delivery
• Provides leadership guidance, makes recommendations, and collaborates with business and technology to ensure the solution meets the business needs
• Demonstrates resiliency through change and ambiguity
• Demonstrates flexibility to cover for Pod members as needed (PO, Scrum Master) for short term gaps or as representative in ceremonies
• Mentors and guides Junior BAs, BSAs, Pod members and Partners
• Participates in and contributes to the Analyst Practice Community of Interest

Additional Information :

• Minimum 5-7 years as Business Analyst delivering on large programs/projects
• CBAP Certification is an asset
• SAFe Certification is an asset
• Deep knowledge of Personal Banking Products and Services is helpful
• Experience with Regulatory projects (AML/KYC, various Bills/Regulations) is an asset
• Financial Institution/Banking experience is an asset
• Experience with Waterfall, Agile and SAFe methodologies (and ability to quickly learn TD Scaled Agile Framework)
• Strong collaboration, leadership, creative solutioning, critical thinking skills
• Superior relationship management, ability to deal with challenges and help with solutions
• Ability to operate in multiple Pods simultaneously when applicable

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet