Senior Business Analyst

Great Canadian Gaming Corp.; Ottawa; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Senior Business Analyst for a contract position in Ottawa. The role entails working with stakeholders to gather and analyze data, identifying process gaps, and supporting project management. Candidates should have a related degree and over five years of analytical experience, with proficiency in Agile and various tools like JIRA and ServiceNow.

Qualifications

• 5+ years of analytical experience required.
• Experience in Agile and innovative environments.
• Proficiency in using Atlassian JIRA and ServiceNow ITSM modules.

Responsibilities

• Gather and analyze data to improve process performance.
• Support project manager with tracking and documentation.
• Communicate with clients to clarify requirements.

Skills

Analytical experience

Proficient in Atlassian JIRA

Proficient in ServiceNow ITSM

Agile methodology

Value Stream mapping

Design Thinking

Education

University degree or college diploma in business administration

Job description

Mindwire Systems is seeking the services of a Senior Business Analyst for contract position with one of our Valued Clients.

Responsibilities but not limited to :

• Work with internal stakeholders and subject matter experts to meet project goals and best practices
• Gather and analyze data to identify process performance gaps, recommending improvements where necessary
• Identify and define the scope of requirements, assessing impact, expected outcomes, and key success metrics
• Support the project manager by maintaining Excel-based tracking sheets and updating key project documents in Word and SharePoint
• Prepare clear storytelling narratives for business cases, user stories, and use cases, ensuring alignment with stakeholder needs
• Communicate with clients as needed to clarify requirements and provide progress updates
• Support end-to-end process validation and user acceptance testing
• Provide all-around project assistance where needed, whether it's handling documentation, process tracking, or stakeholder coordination

Requirements and Qualifications :

• University degree or college diploma in business administration or a related field
• 5 (five)+ years of analytical experience
• Proficient in the use of Atlassian JIRA
• Proficient in the use of ServiceNow ITSM modules and reporting
• Demonstrated experience in Agile and innovative who can thrive in an environment of change and ambiguity
• Demonstrated experience with Value Stream mapping
• Demonstrated knowledge of Design Thinking process

How to Apply : Online :

To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.

E-mail :

Please email Vanessa at [e-mail] with an attached copy of your CV.

Mindwire is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any point during the recruitment process, please reach out directly to the job poster or email [e-mail] .

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

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Senior Analyst • Ottawa, Ontario, Canada