Senior Business Analyst

Co-operators Career; Guelph; On-site; CAD 73,000 - 121,000; Full time

Benefits offered by this job

Training & development

Flexible work options

Well-being programs

Volunteer days

Total rewards package

Job summary

CGL is seeking a Senior Business Analyst in Ontario, Canada. You will lead the development of requirements, workflows, and testing for new or enhanced applications, aligning with digital standards and agile team delivery.

You will collaborate with stakeholders to ensure clear business needs and practical solutions while coaching colleagues and contributing to a resilient, client-focused finance organization.

Qualifications

• Five years of experience as a business analyst in an agile environment.
• Post-secondary degree in Business or Computer Science.
• Business Analyst certification.
• Excellent business and systems knowledge of applications, procedures and workflows.
• Chartered Insurance Professional (CIP) designation considered an asset.

Responsibilities

• Consult with stakeholders to understand, gather, and document clear and concise business and technology requirements, processes, issues, and risks.
• Investigate and recommend solutions using sound business judgement while consulting with all affected areas and apply solutions where appropriate.
• Develop test strategies, planning, and providing work effort estimates while adhering to standards, methodologies, processes, and tools.
• Support design, development, and testing activities by offering SME to respond to inquiries and provide context on business needs.
• Coach, train, and develop team members and provide timely feedback to achieve department objectives.

Skills

Agile BA experience

Business/CS degree

BA certification

Business & systems knowledge

CIP asset

Education

Business or CS degree

Job description

Company: CGL

Department: Financial Acctg Services

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our national Finance team aspires to create, enhance, and protect value for our organization and its stakeholders. Our knowledgeable team educates and influences the organization to make well-informed, risk-based decisions. We think innovatively and strategically to solve business problems and strive to move our business forward with practical, integrated processes and tools that ensure organizational success.

As the Senior Business Analyst you will be a subject matter expert and lead the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and the implementation of new or enhanced applications to ensure alignment within the program. You will work closely with various stakeholders to ensure that all requirements align with digital standards, enable agile team development, and deliver high quality results.

How you will create impact:

• Consulting with stakeholders to understand, gather, and document clear and concise business and technology requirements, processes, issues, and risks.
• Investigating and recommending solutions using sound business judgement while consulting with all affected areas and apply solutions where appropriate.
• Developing test strategies, planning, and providing work effort estimates while adhering to Business Systems standards, methodologies, processes, and tools.
• Supporting technical design, development, and testing activities by offering subject matter expertise to respond to inquiries, participating in reviews and providing context regarding business needs and requirements.
• Coaching, training, and developing team members and providing timely feedback to achieve department objectives.

To join our team:

• You have five years of experience as a business analyst, working in an agile environment.
• You have a post-secondary degree in Business or Computer Science.
• You have a Business Analyst certification.
• You have excellent business and systems knowledge and comprehension of applications, procedures, and workflows.
• Chartered Insurance Professional (CIP) designation considered an asset.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

“Expected salary/hourly range $72,847 - $121,411” (min-max, full range)

“