Senior Business Analyst

Abacus Service Corporation; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian service corporation is seeking a Business Analyst for the Alberta Social Housing Corporation. This position involves coordinating CRM implementations, managing data migrations, and supporting public sector projects to enhance tenant services. Candidates with strong backgrounds in technology and government experience are preferred. The role allows for remote work within Canada with occasional on-site visits in Edmonton.

Benefits

Flexibility for remote work within Canada

Occasional on-site visits for collaboration

Opportunity to work with government agencies

Qualifications

• Minimum years of experience in managing a Release Management lifecycle.
• Developing and implementing test plans and cases for large-scale IT transformations.
• Working with public sector clients, including government agencies.

Responsibilities

• Perform business analysis to maintain current and future state business architecture.
• Coordinate implementation and enhancements of ASHC's CRM.
• Oversee data migration and integration initiatives.

Skills

Release Management

Software Engineering Best Practices

Test Plans

SQL Server Reporting Services

Data Model Creation

Education

Diploma or Degree in Business or IT field

Tools

Microsoft Dynamics CRM

Microsoft SQL Server

Job description

Client / Department : Alberta Social Housing Corporation

Address : Capital Boulevard, Edmonton, Alberta

Project Duration : Start Date : April, End Date : March

Resume Submission Deadline : February

Number of Openings : [Specify number]

Maximum Submissions : [Specify number]

Job Description

• Perform business analysis activities to develop and maintain current and future state business architecture models, including requirements, processes, rules, and information models.
• Coordinate the implementation and ongoing enhancements of ASHC's CRM (Microsoft Dynamics), including integration with the Government of Alberta's GX ERP.
• Oversee data migration and integration initiatives using Microsoft SQL Server, ensuring data integrity between legacy systems and CRM.
• Develop and execute transition plans for migrating information, processes, and rules from legacy systems to new solutions.
• Provide technical project coordination for reporting and business intelligence assets, including dashboards and reports.
• Create acceptance criteria, test plans, and test cases to evaluate solution enhancements.
• Coordinate decommissioning of legacy applications, managing transition and operational readiness.

Provide operational support for ticketing tools, including administration, reporting, and training, ensuring compliance with DevOps policies.

• Manage release cycles for CRM and other applications, ensuring effective scheduling and deployment.

Design and implement data migration / ETL processes for transitioning data from legacy systems to Microsoft Dynamics.

Support the implementation of ASHC's Housing Digital Services project, aligning with business goals and stakeholder needs.

Skill Set & Experience

Minimum years of experience in :

• Managing a Release Management lifecycle, including scheduling, coordinating, and deploying releases.
• Ensuring adherence to software engineering best practices and enforcing DevOps policies.
• Developing and implementing test plans and test cases for large-scale IT transformations.
• Developing reporting assets using SQL Server Reporting Services (SSRS) and Microsoft Dynamics CRM.
• Working with public sector clients, including government agencies and public organizations.
• Providing tailored solutions to social housing organizations, managing housing systems, and improving tenant services.
• Creating and maintaining data models supporting business and operational needs.

Education & Certifications

Diploma or Degree in Business or Information Technology-related field. Certifications as required.

References : Three references with client name, contact person, address, phone, and email.

Work Hours : On-site collaboration, with monthly status updates. Flexibility for remote work within Canada; occasional on-site visits in Edmonton.

Work Authorization : Required.

Relocation : Accepted.

Remote Work : Yes.

Additional Notes

This is a Canadian opportunity, preferably for candidates with government experience. The position can be performed remotely within Canada, with occasional visits to Edmonton for planning sessions.

J-18808-Ljbffr

Create a job alert for this search