Senior Building Operator

Crown Property Management Inc.; Burlington; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Building Operator to oversee daily operations and maintenance of properties. This role involves ensuring tenant satisfaction through excellent service, managing emergencies, and maintaining compliance with safety standards. The ideal candidate will have a strong mechanical aptitude and a proactive approach to problem-solving. Join a forward-thinking company that values sustainability and teamwork, offering a dynamic work environment where your contributions will make a significant impact.

Qualifications

• 7+ years in property management or related field required.
• Knowledge of HVAC, safety, and hazardous materials handling essential.

Responsibilities

• Deliver excellent service to tenants and respond to inquiries promptly.
• Ensure building safety and compliance with health and safety standards.
• Supervise maintenance and coordinate contractor activities.

Skills

Customer Service

Mechanical Aptitude

Problem Solving

Communication Skills

Education

High School Diploma

Post-secondary Education

BES I/II or Equivalent

Tools

Building Automation Systems

HVAC Systems

Job description

Join to apply for the Senior Building Operator role at Crown Property Management Inc.

Position Summary and Objectives

The Senior Building Operator reports to the Operations Manager and will be involved in the day-to-day operations of the building, including general maintenance and maintaining mechanical systems. The role also involves fostering positive relationships with tenants, contractors, and sub-contractors.

Responsibilities

1. Deliver Excellent Service to Tenants

• Provide excellent tenant services, emphasizing a cooperative, helpful, and non-disruptive approach in all interactions.
• Respond to tenant work orders and inquiries promptly; resolve issues and complaints.
• Assist with tenant move-ins and move-outs.
• Manage emergencies within the property, directing tenants, contractors, and the public as needed.

Maintain Quality Building Premises

• Ensure building safety and compliance with occupational health and safety standards, including hazardous materials handling laws.
• Perform water treatment and critical system testing, including generators, elevators, and fire systems; maintain logs.
• Respond to emergency situations and coordinate repairs.

Ensure Efficient Building Operations

• Supervise scheduled maintenance and related services, including HVAC, life safety systems, and cleaning services.
• Perform daily inspections and document findings.
• Maintain inventories and request supplies.
• Attend to overtime and emergency calls as required.

Support Team Members

• Participate in on-call duties and support maintenance staff during emergencies.
• Assist other property management staff as needed.

Coordinate External Contractors

• Obtain estimates, maintain purchase orders, and coordinate contractor activities.
• Ensure adherence to standards during construction projects and maintain documentation.

Promote Environmental Sustainability

• Identify opportunities to reduce energy consumption.
• Work with waste contractors to maximize diversion from landfills.
• Assist with environmental assessments, reporting, and green initiatives like BOMA BESt and LEED.

Perform Other Responsibilities

Qualifications

Education

• High School diploma required; post-secondary education is an asset.
• BES I/II or equivalent technical designation preferred.

Professional Experience

• Minimum 7 years in property management or related field.
• Knowledge of building automation, preventative maintenance, HVAC, safety, and hazardous materials handling.
• Strong mechanical aptitude.
• Excellent customer service skills.
• Basic First Aid, CPR, and AED certification preferred.

Personal Competencies

• Team player with a positive attitude.
• Willingness to learn and develop new skills.
• Results-oriented, proactive problem solver.
• Effective communication skills.
• Ability to work independently and under pressure.
• Valid driver’s license and vehicle.

Crown Property Management Inc. is committed to accommodating employees with disabilities in accordance with AODA. Please inform us if you require accommodations.