Senior Branch Manager

Manulife; Toronto; Hybrid; CAD 74,000 - 123,000; Full time

Job summary

Manulife Wealth is seeking a Senior Branch Manager in Toronto to lead daily Tier 1 supervision of CIRO-registered advisors, reporting to the Regional Field Supervision Officer. The role focuses on promoting a compliant culture and safeguarding clients and the firm.

You will review trade reports, approve new accounts and KYC updates, and train advisor teams on regulatory requirements. The position is hybrid with a competitive salary range and comprehensive benefits.

Qualifications

• Ability to be registered as a Supervisor and Registered Representative with CIRO.
• Minimum 3–5 years in financial services, preferably with a CIRO dealer.

Responsibilities

• Provide Tier 1 supervision of daily, monthly, quarterly trade reports.
• Review and approve new accounts and KYC updates.
• Provide training to advisor teams on compliance.
• Enhance knowledge of regulatory compliance and supervision requirements and processes.
• Assist with investigations related to complaints and regulatory inquiries.
• Assist the firm in resolving compliance issues with respect to regulatory guidelines and interpretation of regulations.
• Perform annual branch reviews to foster meaningful and collaborative relationships between advisors and Supervision.
• Identify and escape any areas of non-compliance.
• Build on the strength of the Supervision team by actively participating in team meetings, contributing toward team goals and participating on projects.

Skills

CIRO supervisor/rr registration

Financial services experience

Tools

CIM/RIME

Portfolio Manager Experience

Job description

The Opportunity

The Senior Branch Manager is a supervision management position within Manulife Wealth. The Senior Branch Manager is responsible for providing Daily Tier 1 supervision of advisors registered with the Canadian Investment Regulatory Organization (CIRO). This position reports directly to the Regional Field Supervision Officer for their region and is expected to encourage and foster a compliance culture focused on providing advice and supervision to protect clients, dealer and advisors.

Position Responsibilities

• Responsible for Tier 1 supervision, approval of daily, monthly, quarterly trade reports
• Review and approve new accounts and KYC updates.
• Provide training and education to advisor teams regarding compliance.
• Enhance compliance knowledge on regulatory compliance and supervision requirements and processes.
• Assist with investigations related to complaints and regulatory inquiries.
• Assist the firm in resolving compliance issues with respect to regulatory guidelines and interpretation of regulations.
• Perform annual branch reviews to foster meaningful and collaborative relationships between advisors and Supervision.
• Identify and escape any areas of non-compliance.
• Build on the strength of the Supervision team by actively participating in team meetings, contributing toward team goals and participating on projects.

Required Qualifications

• Ability to be registered as a Supervisor and Registered Representative with CIRO
• Professional background in the financial services industry preferably with a CIRO dealer (minimum of 3-5 years).

Preferred Qualifications

• CIM/ RIME and Portfolio Manager Experience preferred

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.