Senior Auto Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; Témiscouata-sur-le-Lac; On-site; CAD 38,000 - 48,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert DIY guidance, stock management, and high-quality customer service in-store. The role emphasizes GAS3 selling and advanced automotive knowledge to resolve DIY issues and support parts sourcing for customers.

Responsibilities include conducting DIY services, maintaining inventory accuracy, and supporting store operations as a key holder. The candidate should have 3-5 years of auto parts experience and strong communication

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.

Responsibilities

• Best in class customer service and DIY issue resolution.
• Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including testing, battery installation, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Skills

GAS3 selling

Customer service

Parts lookup

Inventory management

Safety knowledge

Store equipment

Diagnostic equipment

Communication

Education

High school diploma or GED

Tools

POS systems

Inventory software

Diagnostic equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert DIY guidance, stock management, and high-quality customer service in-store. The role emphasizes GAS3 selling and advanced automotive knowledge to resolve DIY issues and support parts sourcing for customers.

Responsibilities include conducting DIY services, maintaining inventory accuracy, and supporting store operations as a key holder. The candidate should have 3-5 years of auto parts experience and strong communication