Senior Associate, Investor Services

SS&C Technologies; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services and healthcare technology company is seeking a Senior Associate, Investor Services in Toronto, Ontario. The role involves acting as a main contact for fund investors, processing investments, and ensuring compliance with procedures. Candidates should have a minimum of 3 years in fund administration, strong communication skills, and proficiency in Microsoft Excel. This position offers a hybrid work model and various perks, including a flexible personal/vacation time off and professional development opportunities.

Benefits

Hybrid Work Model

RRSP Matching Program

Medical, Dental, Vision

Paid Holidays

Professional Development Reimbursement

Qualifications

• Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services.
• Experience in financial services is a plus.
• Knowledge of Anti-Money Laundering and KYC procedures is a plus.

Responsibilities

• Act as main contact for fund investors and managers via email and telephone.
• Process investor subscription and redemption activity.
• Prepare and validate investor statements.

Skills

Hedge/Private Equity Fund administration experience

Communication skills

Interpersonal skills

Customer service orientation

Advanced Microsoft Excel

Education

Undergraduate degree or equivalent experience

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Overview

Senior Associate, Investor Services

Location(s):

Mississauga, Ontario at 5255 Orbitor Drive

Toronto, Ontario at 200 Front Street West

Get To Know The Team

At SS&C Technologies, collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business.

Why You Will Love It Here

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel and more!
• Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

What You Will Get To Do

• Act as main contact for fund investors and managers via email and telephone correspondence.
• Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
• Communicate pending transactions to fund management as required.
• Prepare and validate investor statements to fund accounting information.
• Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
• Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
• Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
• Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
• Comply with department policies and procedures for processing of above activities.
• Participate in system and process enhancement.
• Perform other related duties as assigned by department management.

What You Will Bring

• Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
• Undergraduate degree or equivalent experience.
• Advanced knowledge of Microsoft Office product suite, specifically Excel
• Experience in the financial services is a plus.
• Knowledge of Anti-Money Laundering and KYC procedures is a plus.
• Overtime may be required to meet Client and Department deliverables
• Due to global client base requirements; coverage on Canadian holidays may be necessary
• Strong Communication skills both oral and written
• Excellent interpersonal skills and customer service orientation
• Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: [e-mail].

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.