Senior Asset Management Consultant

Univerus Inc; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider in Ontario is seeking a skilled Project Manager to lead client engagement and solution implementation. The role involves configuring systems, supporting data migration, and managing project timelines and budgets. Ideal candidates will have strong experience in client-facing roles, proven project management abilities, and a background in training and support. This position offers opportunities to work with diverse clients and contribute to product improvements.

Qualifications

• Proven ability to lead client discovery sessions and develop tailored solutions.
• Experience configuring system components and supporting integrations.
• Strong project management skills, able to manage multiple projects simultaneously.

Responsibilities

• Lead client engagement sessions to gather system requirements.
• Configure system components and support data migration efforts.
• Design and deliver training programs for users and administrators.
• Manage client projects, ensuring scope and budget adherence.
• Gather and share feedback with the product team for improvements.

Skills

Client Engagement

Business Process Analysis

Project Management

Training and Support

Data Migration

Job description

KEY RESPONSIBILITIES :

Client Engagement & Analysis

• Lead discovery sessions and business process reviews to understand client workflows and identify system requirements.
• Translate client needs into functional configurations and actionable implementation plans.

Solution Implementation

• Configure core system components including asset hierarchies, service types, work order templates, PM schedules, and fault codes.
• Support data migration efforts such as importing asset registers, GIS layers, maintenance history, and scheduled tasks.
• Collaborate with technical teams for integrations (APIs), custom features, and reporting / dashboard development.

Training & Support

• Design and deliver training programs for end users, supervisors, and system administrators, using a Train-the-Trainer approach.
• Provide go-live support and post-implementation guidance to ensure adoption and client success.

Project Management

• Lead multiple client projects concurrently, managing scope, timelines, budgets, risks, and communications.
• Maintain comprehensive documentation including configuration records, training guides, status updates, and user stories.

Product Feedback

• Gather feedback from clients and share insights with the product team to inform roadmap planning and continuous improvement.

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