Senior Application System Analyst

Jace Holdings Ltd.; Canada; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a Senior Application System Analyst to join their Technology Solutions team. This role focuses on enhancing Point-of-Sale (POS) systems and other store applications, ensuring seamless integration and performance. You will be instrumental in supporting continuous improvement initiatives and managing projects through all development phases. The company values collaboration and offers a hybrid work model, requiring in-office presence at least three days a week. Join a team that is committed to delivering exceptional shopping experiences and making a positive community impact.

Benefits

Competitive Benefits Package

Health and dental coverage

Life insurance

Retirement and Savings Plan

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Access to Virtual Health Care Platform

Employee and Family Assistance Program

Qualifications

• 5+ years of experience in application support and enhancements.
• Strong technical knowledge of POS systems and retail experience preferred.

Responsibilities

• Support POS systems and enhance store applications for better performance.
• Participate in the development life cycle including design and deployment.

Skills

Point-of-Sale (POS) systems

Application support

Vendor management

Process automation

Education

Undergraduate degree in Computer Science

College diploma in a relevant area

Job description

Requisition ID: 188537
Career Group: Corporate Office Careers
Job Category: Technology Solutions - Store Systems
Travel Requirements: 0 - 10%
Job Type: Full-Time

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

Sobeys is always on the lookout for talented individuals to join our growing team. We currently have an exciting opportunity for a Senior Application System Analyst to join our Technology Solutions team. In this role, you’ll apply your expertise in Point-of-Sale (POS) systems and other store applications to enhance and support the technology that drives our business forward.

Here’s where you’ll be focusing:

Support ACS Point of Sale System

• Monitor applications and their components across dimensions such as end-user experience, application interfaces, and performance.
• Support continuous improvement initiatives through advisory and consultative support while proactively sharing new leading practices and recommending enhancements as needed.
• Identify opportunities to automate processes, or otherwise innovate on business operations using application features.
• Identify and communicate application risks and improvements in support of effective issue prevention and risk mitigation.

Project/Enhancements Management

• Participate in each phase of the development life cycle including design, build, testing, and deployment.
• Design the applications to ensure both the business and architectural needs are met including adhering to standards, patterns, and reference models.
• Evaluate and balance the requirements/needs of multiple departments and teams in identifying the technical solution that will best meet the identified needs.
• Keep appropriate team members and other teams updated on product backlog status, incidents, and projects, as appropriate.
• Serve as the liaison between vendors, users, and product/project teams as needed.

Technical Expertise

• Demonstrate in-depth knowledge of Point-of-Sale (POS) systems and other store applications, ensuring their seamless integration and performance within the Technology Solutions team’s portfolio.
• Maintain up-to-date expertise on supported applications, leading teams to translate business product needs into enhancements or fixes that align with operational goals.

What you have to offer:

• An undergraduate degree in Computer Science or a related IT field, or a college diploma in a relevant area.
• At least 5 years of experience in application support, enhancements, and delivery.
• Strong technical knowledge of Point-of-Sale (POS) systems.
• Experience working with service providers and vendor management.
• Retail industry experience is preferred.

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.