Senior Application Support Engineer

The Mirillion Group; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A technology solutions firm in Toronto is looking for a skilled Application Packager to join their IT team. You will create, test, and maintain software packages for various environments including Windows, macOS, and Linux. The ideal candidate has 3+ years of experience in application packaging, strong Shell scripting skills, and familiarity with deployment tools like SCCM and JAMF. Join us to enhance our software deployment processes in a fast-paced setting.

Qualifications

• 3+ years of experience in application packaging.
• Strong understanding of silent installs and rollback mechanisms.
• Ability to work independently and collaboratively.

Responsibilities

• Package and customize applications for deployment.
• Develop and maintain Shell scripts for automation.
• Analyze installation procedures and convert to scripted installs.
• Perform quality assurance and testing on software packages.

Skills

Shell Scripting

Application Packaging

Debugging Skills

Collaboration

Troubleshooting

Tools

SCCM

JAMF

Intune

Git

Job description

This range is provided by The Mirillion Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$80,000.00 / yr - CA$120,000.00 / yr

Direct message the job poster from The Mirillion Group

We are seeking a highly skilled Application Packager with advanced Shell Scripting expertise to join our IT infrastructure project team. In this role, you will be responsible for creating, testing, and maintaining software packages for deployment across enterprise environments. The ideal candidate will have deep knowledge of software packaging tools, deployment platforms (e.g., MECM / SCCM, Intune, JAMF, or others), and extensive experience scripting in Unix / Linux shell environments.

Key Responsibilities :

1. Package, repackage, and customize applications for deployment across Windows, macOS, and Linux environments.
2. Develop and maintain complex Shell scripts to automate packaging, deployment, and configuration processes.
3. Collaborate with software developers, system administrators, and security teams to ensure compatibility and compliance.
4. Analyze application installation procedures and convert them into silent, unattended, or scripted installations.
5. Perform quality assurance and testing on packages to ensure functionality and compliance with organizational standards.
6. Maintain package documentation, version control, and change logs.
7. Troubleshoot and resolve application packaging and deployment issues.
8. Implement custom installation behaviours using scripting (Bash, KornShell, etc.) as needed.

Required Qualifications :

• Proven experience (3+ years) in application packaging in a medium-to-large enterprise.
• Familiarity with Windows Installer technologies (MSI, MST, App-V), if cross-platform packaging is required.
• Experience with deployment tools (e.g., SCCM, JAMF, Intune, Ansible, or Puppet).
• Strong understanding of software deployment workflows, silent installs, scripting best practices, and rollback mechanisms.
• Experience with version control systems (e.g., Git).
• Excellent troubleshooting, debugging, and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications :

• Experience with macOS packaging tools (e.g., .pkg, .dmg, Munki).
• Knowledge of PowerShell, Python, or other scripting languages.
• Familiarity with CI / CD pipelines and automation tools.
• Industry certifications (e.g., ITIL, Microsoft Certified, LPIC, or similar).

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Financial Services, Legal Services, and Technology, Information and Media