Senior Application Support Analyst

Alquemy Search & Consulting; Greater Toronto Area; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading consulting firm is seeking a Senior Application Support Analyst to drive platform stability and automation in a hybrid work environment. The role involves supporting cloud-native applications and requires strong skills in Dynatrace, Kubernetes, and scripting. Ideal candidates are self-starters with a background in production support and a knack for problem-solving in global teams.

Qualifications

• Extensive experience in production/application support.
• Proficient in Dynatrace (or similar tools).
• Bonus: Capital markets, P&L platforms, CI/CD, Agile, or DevOps experience.

Responsibilities

• Own end-to-end support of critical analytical apps.
• Monitor cloud-based environments using Dynatrace.
• Manage and troubleshoot Kubernetes pods.
• Automate workflows with custom scripts.
• Investigate issues with SQL + MongoDB.

Skills

Production/application support

Dynatrace

Automation

Scripting (Python/Bash)

SQL

MongoDB

Kubernetes

Telemetry

Job description

Job Title: Senior Application Support Analyst

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Work arrangement: Hybrid (4 days onsite)

Our client is looking for a Senior Application Support Analyst who thrives in high-performance environments and knows how to go beyond ticket-taking to truly drive platform stability, automation, and continuous improvement.

You’ll support cloud-native applications used for P&L decomposition, reporting, and analysis—working hands-on with Azure, Kubernetes, Dynatrace, MongoDB, and scripting (Python/Bash) as part of a global “follow-the-sun” team.

What You'll Be Doing

• Own end-to-end support of critical analytical apps
• Monitor cloud-based environments using Dynatrace
• Manage and troubleshoot Kubernetes pods
• Automate workflows with custom scripts
• Investigate issues with SQL + MongoDB
• Drive real solutions, not just workarounds

What You Bring

• Extensive experience in production/application support
• Proficient in Dynatrace (or similar tools)
• Bonus: Capital markets, P&L platforms, CI/CD, Agile, or DevOps experience

We're especially keen on self-starters who think in solutions, not tickets—people who bring ideas to the table, understand telemetry, and thrive in global environments.

Ready to make a real impact? Let’s connect.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Analyst
• Industries: Capital Markets